I am passionate about maintaining the highest standards of comp & integrity in the financial sector. With a background in mtg servicing & regulation comp, I have honed my skills in investigating potential comp issues & implementing effective solutions. My analytical mindset allows me to navigate complex regs environments, ensuring that orgs not only meet legal requirements but also enhance their operational efficiency. Collaboration & communication are at the heart of my professional approach. I believe in fostering strong relationships across depts to promote a culture of comp & continuous improvement. Outside of work, I enjoy keeping up w/the latest industry trends & regs, as well as engaging in activities that promote personal & professional growth. • Strong analytical skills to assess comp risks & develop effective solutions. • Excellent knowledge of banking regs & legal standards in the mtg servicing industry. • Proven ability to conduct thorough investigations & audits to ensure adherence to comp policies. • Exceptional attention to detail, ensuring accuracy & completeness in legal documentation. • Proficient in research & data analysis to identify comp gaps & recommend best practices. • Strong decision-making capabilities, enabling effective resolution of comp-related challenges. • Excellent interpersonal & communication skills, fostering collaboration across teams. • Ability to work autonomously in fast-paced environments while maintaining high standards. • Proven track record of implementing comp-training programs for staff. • Strong commitment to organizational integrity & promoting a culture of comp.EDUCATION• Bachelor of Science (BS) Criminal Justice• Associate of Arts (AA) Business MgmtCERTIFICATION• Operational Risk Management - American Bankers Association (ABA)• BSA & AML Essentials - Banking Administration Institute (BAI)• SAFE Act Compliance - Banking Administration Institute (BAI) • Unfair, Deceptive, & Abusive Acts or Practices (UDAPP) - Banking Administration Institute (BAI)• Six Sigma Black Belt• Real Estate Broker - North Carolina Real Estate Com (Inactive, Exp. 6/2025)• Notary Public - North Carolina (Com 1/2021, Exp. 1/2026)• Court-Appointed Guardian ad LitemPROFESSIONAL DEVELOPMENT• ACAM Diplomas Obtained• Fraud Detection: Segmentation of AML to Combat Financial Crime• Leveraging Big Data & Collaborative Investigations for Effective Fraud Prevention• Utilizing Digital Identity Intelligence to Mitigate Financial Crime Risk• Adopting Risk-Based Approach in AML & Fraud: Moving Beyond Basic Comp
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Fhlmc Claims AnalystCrfs Apr 2024 - Jul 2024Temporary role while seeking full time employment. -
Loss Analysis AnalystInvestor Claim Solutions Jul 2023 - Aug 2023Laid off due to a downturn in business. -
Mortgage Loan Processor Ii | Banking OfficerTruist May 2020 - May 2023Laid off due to rising interest rates and business needs declined industry wide. I successfully processed and closed over 60 loans, contributing to a 20% increase in loan volume while maintaining zero audit findings. I conducted comprehensive financial and credit analyses, ensuring compliance with KYC, EDD, BSA/AML, and OFAC standards. My collaboration with loan officers and underwriters streamlined issue resolution and deadline adherence. By implementing a document tracking system, I reduced processing times by 15%, significantly enhancing operational efficiency. STRATEGIC IMPACT: • Increased loan volume by 20% through efficient processing and closure of over 60 loans. • Achieved zero audit findings by ensuring strict compliance with KYC, EDD, BSA/AML, and OFAC standards. • Enhanced collaboration among stakeholders, streamlining issue resolution to meet stringent deadlines. • Improved operational efficiency by 15% through the implementation of a document tracking system. -
Ml Post Foreclosure Default Support Specialist Ii / Loss Analysis AnalystBb&T Sep 2016 - May 2020Greensboro--Winston-Salem--High Point AreaI conducted comprehensive loss analyses for FHA, Conventional, USDA, and VA loans, effectively minimizing financial exposure. I accurately reviewed and processed FHA, Freddie Mac, FNMA, and FHLMC claims. Presenting my findings to executive leadership, I provided actionable insights and resolutions. I identified gaps in claims, implementing solutions to enhance compliance. Additionally, I reduced claim resolution time by 20% by developing a centralized claims tracking system. STRATEGIC IMPACT: • Minimized financial exposure by conducting comprehensive loss analyses for various loan types. • Ensured accurate processing of FHA, Freddie Mac, FNMA, and FHLMC claims, enhancing compliance. • Delivered actionable insights to executive leadership through detailed loss analysis presentations. • Reduced claim resolution time by 20% by implementing a centralized claims tracking system. -
Business Owner / Certified Mobile Notary Loan Signing AgentNotary Loan Signing Agent 2009 - 2016Greensboro--Winston-Salem--High Point AreaSuccessfully closed over 6,000 loans with 100% accuracy, ensuring legal compliance and fraud prevention. Developed strategic partnerships with attorneys, title companies, and financial institutions to drive business growth. Oversaw all business operations, including scheduling, invoicing, collections, and tax filings. Enhanced customer service during loan signings and expanded the client base by 25% through targeted marketing efforts. Streamlined operations, achieving a 15% increase in profitability and faster turnaround times. STRATEGIC IMPACT: • Fostered strong relationships with attorneys, title companies, and financial institutions to enhance service offerings and drive business growth. • Implemented targeted networking and marketing strategies that resulted in a 25% increase in the client base, enhancing overall business reach. • Streamlined business operations through effective scheduling and invoicing practices, leading to improved turnaround times and a 15% increase in profitability. -
Broker/Realtor®National Association Of Realtors® 2000 - 2016Greensboro/Winston-Salem, North Carolina AreaSuccessfully led and trained a team of REALTORS®, ensuring compliance with legal and regulatory requirements while reviewing and approving all real estate contracts to minimize risk and ensure NCREC compliance. Provided mentorship that enhanced team knowledge and performance, facilitated successful property transactions, and cultivated a collaborative team culture. Launched a mentorship program that reduced agent turnover by 15%, resulting in improved productivity and overall team success. STRATEGIC IMPACT: • Ensured compliance with legal and regulatory requirements through effective team leadership and training. • Risk Mitigation: Minimized risk in contract approvals by thoroughly reviewing and approving all real estate contracts. • Enhanced overall team performance through targeted mentorship and knowledge-sharing initiatives. • Fostered a collaborative culture that reduced agent turnover by 15% through the implementation of a successful mentorship program. -
Group Service CoordinatorCapital Health Plan 2001 - 2002Managed small group of 2 analysts and 5 support personnel.• Develop and implement policies and procedures for multiple departments including in-house Medicare division.• Collaborate with company compensation division to re-write and implement company incentive program and provide research showing how the incentive program will enhance the current company profit margins• Verify compliance with legislative rules and regulations as well as company directed policies and procedures• Responsible for the inventory and compliance storage for all medical records• Interview applicants and hire and train new staff with a focus on associate performance and development• Emergency planning coordinator developing, and implementing strategies to prepare for and respond to potential emergencies or disasters creating emergency plans, training staff, coordinating resource allocation, and communicating with relevant parties during an emergency situation -
Mortgage Collections ManagerOakwood Acceptance Corporation 1994 - 2000Mortgage Collections ManagerResponsible for the management of a team of up to 20 associates handling account collections and property repossession.• Obtain and verify income documentation to develop payment plans or extensions that will assistclients that are in financial distress bring accounts current and maintain that status.• Prepare and approve documents related to foreclosure and bankruptcy.• Mortgage recovery responsibility to include collecting on loans that have been charged-off andcompleted foreclosure.• Additional responsibility including perform functions of the Mortgage Loan Processor, managingthe transaction process from application to closing.Mortgage Recovery Specialist• Collection on mortgage loans that have been foreclosed on and charged off.Mortgage Transaction Coordinator / Land & Home• Responsible for managing and monitoring the transaction process through interfacing with RealEstate professionals, clients, escrow companies and property management companies.Mor
Teresa Gray Education Details
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Criminal Justice -
Accounting And Business/Management
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Child Protection: Children'S Rights In Theory And Practice
Frequently Asked Questions about Teresa Gray
What is Teresa Gray's role at the current company?
Teresa Gray's current role is Compliance Assurance Officer & Legal Documentation Specialist | Expert in Mortgage Servicing & Regulatory Compliance | Ensuring Banking Regulations Adherence & Mitigating Risks.
What schools did Teresa Gray attend?
Teresa Gray attended Ashworth College, Ashworth College, Harvard University, Alison.
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2lfg.com, msn.com2 +140289XXXXX
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2fsamail.com, integrisok.com -
Teresa Gray
Sap Consultant | Edi Expert | Dedicated | Strategic Bus Partner | Trouble Shooter | Interface 3Pl/Customer | AdaptableAtlanta Metropolitan Area2gibsoninnovations.com, philips.com -
Teresa Gray
Austin, Tx
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