* Provide counseling to adult individuals navigating life or career transitions, relationship issues, anxiety, depression, grief/loss, and/or other mental health issues using a combination of cognitive, mindfulness, and existential approaches having a basis in Acceptance & Commitment Therapy.* Coach individuals and groups on mindfulness and the Enneagram for self-awareness and personal growth.* Respond to appointment requests, conduct consultation calls, coordinate client scheduling, oversee client intake process, maintain accurate clinical records, submit/investigate claims, and collect payments.* Contribute blog articles on common client issues and mindfulness practices.

* Provided counseling to adult individuals navigating life or career transitions, relationship issues, anxiety, depression, grief/loss, and/or other mental health issues using a combination of cognitive, mindfulness, and existential approaches having a basis in Acceptance & Commitment Therapy.* Responded to new inquiries, qualified potential clients for services, coordinated scheduling, managed client intake process, maintained accurate clinical records, and collected payments.* Regularly attended clinical and professional development trainings on various therapy-related topics.* Participated in Complex Consultation and Peer Support Group meetings.

* Marketed post-secondary transition program to parents and professionals, including educational consultants, mental health practitioners, Special Ed staff at public schools, private schools, support organizations, and public agencies.* Created and delivered presentations to parents and professionals, hosted events, conducted tours, and exhibited at conferences/events in Austin, Dallas, Houston, and San Antonio, TX.* Provided personal and career counseling to young adults with learning exceptionalities using various therapeutic approaches, including psycho-education, cognitive-behavioral therapy, and mindfulness.* Developed and lead 14-week Mindfulness Group based on BREATHE curriculum (Broderick).

Counseled seniors/adults/young adults who were grieving the death of a loved one and co-led women’s grief support group.

Co-facilitated co-ed grief support groups for bereaved adults and children struggling with loss and restoration demands of the grief process.

* Texas Licensed Massage Therapist (#MT109956) through February 2018.* Performed Deep/Swedish/Sports/Clinical and Integrative Massage Therapy.* Provided spa treatments including wraps, body/back scrubs, facials, and foot treatments.* Serviced Adult, Young Adult, Children, Senior, Pre-Natal, and Amputee clients.* Documented spa protocols to provide written training materials.* Geriatric Massage Level I Certified (Day-Break Institute), Austin, TX, 2010* Thomas Myers’ Anatomy Trains® Myofascial Meridians, KINESIS, Austin, TX, 2012* HIPAA Certified, Smart Training LLC, Austin, TX, 2012

* RYT-200 through August 2015* Designed class themes/sequencing.* Taught Hatha/Hatha Flow/Yin styles of yoga.* Gave demonstrations of poses.* Offered in-class adjustments.* Provided yoga resources.

Managed marketing initiatives, rolled out ACT! sales tools; maintained website, purchased specialty, planned events; documented standard operating procedures, job descriptions, company policy; and co-presented development trainings.* Co-led cultural values assessment to establish behavioral guidelines, improve performance and foster teamwork. * Defined SOPs and co-presented staff development trainings to reduce costs, improve productivity, boost morale.* Directed planning and implementation of marketing projects and customer events to generate business leads.

Maintained site content and implemented product launches, ODG/site merchandising initiatives, and global site designs. * Successfully drove sales of Services on Dell’s Small & Medium Business site through demand generation offers, creative site merchandising efforts, new product launches, beta testing, redesigns, and messaging to meet revenue and margin goals.* Identified site performance improvement strategies using beta testing, competitive analysis, site survey responses, 3rd-party customer buying behavior research findings/reports, case studies, industry best practices, and web 2.0 trends.* Coordinated efforts with Small Business Online, Consumer, Brand and Global Online teams and vendor partners.

Coordinated web strategy, development, and communications. Created email campaigns, events, and print collateral.*Led and managed website redesign and expansion initiative integrating dynamically-driven course information, a custom online registration process, and content management system working with design/development partner and multiple internal teams to increase registrations and reduce administrative costs.* Expanded email marketing program to increase exposure, site traffic, and sales with monthly e-newsletter plus 4-6 targeted promotional campaigns a month utilizing brand messaging, special offers, articles, and industry best practices. * Supervised and edited company press kit, seasonal program catalog content, and print-based marketing collateral.* Assisted management of marketing team of 5 to improve productivity, and teamwork. Conducted interviews and reviews.* Planned and hosted marketing events including conferences/expos, Free Day of Yoga, program sampler events.* Prepared SWOT analyses; developed online marketing strategies; presented recommendations.

Sold print advertising for first-year Central Texas directory of alternative, holistic, natural therapies and resources to wellness practitioners/businesses; co-developed ad copy; and fostered relationships in Austin wellness community.

Supported launches and marketing content for personal systems hardware, services, and solutions on hp.com (formerly Compaq.com).* Migrated 100s of pages to Content Management Tool to minimize production costs and enable real-time updates. * Engaged multiple teams to negotiate redesigns, acquire inputs, and execute site merchandising and campaign efforts.* Optimized content, usability, and functionality to increase sales revenues, conversion rates, and user ratings.

Led the analysis and implementation of web-based PC configure-to-order system featuring customized store fronts and order tracking tools for retail partners and site administrators while being held to aggressive production/launch cycles.* Delivered 12 site releases in 13 months with minimal defect to launch new sales channel and increase revenues.* Negotiated functionality, scope and content; resolved programming issues; reconciled time and resource constraints with management, marketing teams, users, and technical teams despite demanding and dynamic development cycles.* Managed database, wrote systems documentation; developed test plans, performed testing, and led user reviews.

Interfaced with sales, support, and IT teams to enhance automated sales tools for territory management, proposal generation, and order entry; delivered communications and trainings to increase user satisfaction, user proficiency, and field advocacy.

Provided account services for customers, processed orders, coordinated deliveries, and trained colleagues on tools.

Sold high-volume photocopiers to commercial/government/medical customers, managed accounts, and planned events.

Developed, tested, and implemented programming logic/code for accounts receivables mainframe-based system.