Teresa Guan Email & Phone Number

Canada

Vancouver, Canada Area

 Crafted and presented multiple knowledge shares to peers on work processes Conducted and contributed to meetings to improve Core Operations tooling and procedures Performed troubleshooting and root cause analysis for business critical issues Responded to customer incidents and requests and provided engineering advice while on-call Onboarded 100+ cloud resources from AWS, GCP and Azure to our monitoring stack (Splunk, SignalFx, PagerDuty, Chef, Docker) Used Infrastructure-as-Code (Terraform and Sceptre) to maintain customer environments  Developed Python scripts to automate repetitive tasks

 Led group study sessions while addressing individual knowledge gaps for my peers Shared my studying habits and tricks to enable my peers to a better learning experience

Abbotsford, Bc

Chilliwack, Bc

Diploma Program, Computer Systems Technology

Accounting

Diploma Of Technology, Financial Management - Professional Accounting Option