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Attending university is something every first-generation immigrant dreams of and I was no different. Unphased by financial challenges and logistics, I was desperate to get an education and change my circumstances, so at 18, I made the bold move of walking right through the front doors of Bryman college and asking for a job so I could support myself and get an education. To my surprise, they gave me one. My task was to recruit prospective students by cold-calling through which I learned about the admissions processes at higher education institutions. I was soon promoted to an admissions advisor to start an outbound division call center. After being recruited to do the same thing for the International Education Corporation, I worked as an Expense Reduction Analyst building strategic broker relationships. There I was also a liaison with the candidates, sales team, and broker community. With all of this experience, my husband and I established our first company from scratch. Suporta was founded to provide a solution to the challenges we found in our admissions process experiences by streamlining the admissions process and serving as ancillary support without the cost of full-time employees.Starting a business from the ground up was a learning experience. We dealt with all the ups and downs of a first-time business owner and none of the support of a franchise. As I stumbled upon more franchise opportunities, I began to understand the value of franchises versus starting a company from scratch and was called to share this with others to save them from some of the struggles we endured and save them time and money. I am now a certified franchise consultant and enjoy the opportunity to educate potential franchise owners and help them identify opportunities based on their skills and personality. Passionate about education, technology, and coding, it is no surprise that I fell in love with my most recent endeavor, the purchase of a Code Wiz franchise. Code Wiz is a coding and robotics education franchise that my kids love and from which I will soon be a certified coder myself. I practice what I preach in everything I do to ensure the complete satisfaction of the clients I serve.I’ve been told I take the term “mover and shaker” to the next level, which makes me very proud. If you would like to know more about any of my companies or how to begin the journey of owning your own franchise, please let me know. One conversation just might be your first step into the adventure of a lifetime. Please reach out to me via email: hartsfieldt@gmail.com
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Business OwnerCode Wiz DurhamChapel Hill, Nc, Us
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Business OwnerCode Wiz Durham May 2022 - PresentDurham, North Carolina, UsCode Wiz is an award winning learning center and platform for kids ages 7-17 where kids can learn to express themselves creatively through coding. -
Founder & CooSuporta Oct 2009 - PresentDurham, UsSuporta provides industry-trained call center support solutions for college admissions departments. We understand the sense of urgency in contacting potential new students, reconnecting with students who have yet to complete their studies and maintaining ties with alumni who have become a part of an institution’s legacy.Suporta’s management team has over 30 years of experience in admissions and for-profit higher education. We’ve served the field as admissions professionals, directors, managers, Regional and VP level positions. We’ve hired, trained and managed hundreds of admissions professionals and call center agents all over the country. We get it!As such, consider Suporta an extension of your team. We specialize in Re-contact campaigns, which convert at 15 - 20% of the lead volume that most admissions professionals would consider dead leads. We re-contact leads that everyone else has forgotten about and we do it built on solid college admissions principles with industry-trained staff. Our support agents know the regulatory practices, compliance policies, the DO’s and DONT’s of college admissions and understand their role in supporting your admissions professionals.At Suporta, we grew up in the business of private for-profit higher education. We are products of the environment as students and staff. We have sat in the classrooms with students just like yours and in the offices and cubicles of admissions professionals; just like yours. We have spent hundreds and thousands of hours in the admissions offices trying our best to find that next potential student.Suporta was built around college admissions principles and our staff, all of them, are industry trained. Basically, they simply get it. They know the rules, compliance, do’s and don’ts abut college admissions and understand their role in helping get a student in front of an admissions professional who may, just may, help them change their lives. -
Franchise Business ConsultantInternational Franchise Professionals Group - Ifpg May 2019 - Aug 2023Parlin, Nj, Us -
Franchise Business ConsultantSuporta Franchise Group May 2019 - Aug 2023Durham , Nc, Us -
Owner OperatorNaturals2Go Healthy Vending Dec 2019 - Oct 2022Savannah, Georgia, UsOwner operator of local vending company -
Executive Assistant To Dr. Benji KelleyNewhope Church Dec 2008 - Jun 2010Durham, North Carolina, UsExecutive Assistant to Dr. Benji Kelley Newhope Church is a non-denominational church with a contemporary Worship style. The weekly attendance ranged from 1,500 – 2,000 church members/visitors. Executive Assistant to Senior Pastor• Direct liaison between Senior Pastor and over 1,500 church members• Responsible for all correspondence through the mediums of: social networking, church-wide news letters, weekly bulletin and personal correspondences • Created training manuals for volunteers and assisted with writing a church-wide study• Managed and lead over 100 volunteers on a weekly basis• Ran marketing campaigns to recruit new guest• Coordinated meetings, travel arrangements (domestic and international), expense reports, and appointments• Managed daily office operations• Served as an executive member on the senior staff • Assisting the Senior Pastor as a personal and business assistant • Serves as gatekeeper to the Senior Pastor, while ensuring people are helped in a friendly and efficient manner • Assist with meeting preparation for groups of 5-300• Records meeting minutes, when requested, and assists in ensuring meetings proceed in a professional and timely manner• Maintains the Senior Pastor's files -
Franchise Marketing ManagerExpense Reduction Analysts - North America Mar 2007 - May 2008Addison, Texas, UsSince 1992, ERA has helped thousands of organizations of all types and sizes find savings hidden in their non-core expense categories (such as office supplies, insurance, small-package freight, etc). ERA is the #1 professional service franchise company in the US. Franchise Marketing Manager • Direct liaison between Expense Reduction Analysts and over 350 Franchise Brokers.• Responsible for establishing 150 new brokerage relationships. • Lead all franchise prospecting functions: Discovery Days, tradeshows and National Conferences • Managed and established all franchise marketing reports and marketing campaigns• Manage and coordinate all marketing, advertising and promotional activities• Conduct market research to determine market requirements for existing and future products• Analysis of customer research, current market conditions and competitor information• Develop and implemented marketing plans and projects• Managed the productivity of the marketing plans and projects • Monitor, review and report on all marketing activity and results • Managed the marketing budget • Deliver marketing activity within agreed budget -
Director Of Call CenterInternational Education Corporation Aug 2005 - Mar 2007Irvine, Ca, UsInternational Education Corporation provides vocational postsecondary education services. Executive Assistant to CEO • Prepared marketing presentations, correspondences, and investor reports• Performed research for prospective high net worth clients and money managers• Coordinated meetings, travel arrangements, expense reports, and appointments• Managed daily office operations and customer relations• Be responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex executive meetings • Answer phones and direct all incoming calls to appropriate party promptly and efficiently• Communicate and handle incoming and outgoing electronic communications on behalf of the Partners • Assist Partners with preparation of presentation materials • Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary • Assist in pipeline/forecast preparation and management • Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner • Arrange travel schedule and reservations for executive management as needed Director of Outbound Call Center• Piloted/Established inbound, outbound and data entry call center• Responsible for lead management for 11 locations across the US• Trained all Customer Service Representatives, Directors of Admissions and College Presidents on lead management. In addition I did extended training on customer service.• Provide leadership and guidance for call center staff• Effectively manage cost center budgets and operational expenses• Assist associates in successfully achieving their personal and professional goals/objectives• Successfully achieve corporate goals and corporate strategic objectives -
Outbound Call Center ManagerCortinthian College 2002 - 2005Corinthian Colleges, Inc is one of the largest for-profit, post-secondary education companies in North America, with over 100 campuses within the United States and Canada. Their campuses offer short-term diploma and/or degree programs in a variety of popular career fields. One of our most popular programs is Medical Assisting.Call Center Supervisor • Piloted Outbound Call Center • Managed Fiscal Services/Payroll for Outbound Call Center Staff• Managed, Train, and Supervised 18+ employees• Interviewed, hire, and build a team of outbound agents• Managed and kept the outbound team informed of any new products or services• Familiarized the team with using predictive dialer or power dialing systems• Develop sales and services scripts/processes• Managed challenging situations and objections by responding promptly and aptly to the needs of the prospective client• Managed and display to upper management, P&;L activities for all campaigns
Teresa Hartsfield Skills
Teresa Hartsfield Education Details
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University Of North Carolina At Chapel Hill
Frequently Asked Questions about Teresa Hartsfield
What company does Teresa Hartsfield work for?
Teresa Hartsfield works for Code Wiz Durham
What is Teresa Hartsfield's role at the current company?
Teresa Hartsfield's current role is Business Owner.
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What schools did Teresa Hartsfield attend?
Teresa Hartsfield attended University Of North Carolina At Chapel Hill.
What skills is Teresa Hartsfield known for?
Teresa Hartsfield has skills like Leadership, Training, Management, Outlook, Strategic Planning, Marketing, Recruiting, Strategy, Business Development, Sales, Team Building, Budgets.
Who are Teresa Hartsfield's colleagues?
Teresa Hartsfield's colleagues are Oriana Pantoja, Kayla Anderson, Trevor Veron, Ryan Cayton, Adiyan Islam, Madison Ducote, Devon S..
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