Teresa Hartvigsen Email and Phone Number

Compliance Coordinator: ISO, Cybersecurity (CMMC), DoD, HR (Human Resources), Safety/OSHA Coordinator. ISO: ISO/Quality Management Systems Auditor. Responsibility for QMS conformance/Process conformance. QMS performance reporting, integrity during change, Implementation, and management of documents. Quality/Purchasing. Communication of document to the Board of Directors. Registration audits to ensure company annual certification. Cybersecurity (CMMC): Responsible for the management of our Computer Maintenance Management System. The United States Department of Defense (DoD) is implementing the Cybersecurity Maturity Model Certification (CMMC) to normalize and standardize cybersecurity preparedness across the federal government’s defense industrial base (DIB). Familiarity with the NIST CSF and CMMC framework. Minimum Secret level security clearance. Strong presentation and public speaking skills. Ability to communicate highly technical issues across a wide range of audiences. Ability to review and update Standard Operating Procedures. A team player who can work seamlessly across multiple different teams, both in-person and virtually. Human Resources HR: responsible for coordinating all administrative activities related to an organization’s personnel. Duties include developing recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees. Helping employees with the onboarding process. Developing plans to meet company objectives. Creating systems to motivate employees. Addressing employee questions and concerns regarding Company. Maintaining employee policies and procedures. Communicating and implementing business changes. Processing terminated and retiring employees. Provide any additional training and development.

Computer Science Technology Teacher, Office Assistant, Math & Reading Specialist, PTA Board/member, and Certified Substitute Teacher.• Teach/train and provide information and instruction for all Microsoft Word Projects, STEM/Coding Teacher for 500+ students and all faculty & staff. Provide customer service to all to all students, teachers, parents, and administrative officials. • Explain and teach new ideas and concepts concisely so that students understand for all grade levels in numerous Software, Hardware & Coding programs.• Track and write reports, notes, homework and research for students and administrative professionals.• Engage parents and administrative professionals to create a quality learning environment.• Typing, Filing.

• Clerical, sales, inventory, accounts receivable and payable, Leadership & training, Retail Sales and Service, customer service, Electronics Technician,

• Responsible for working with customers on the phone and in person to provide information about travel plans for all customers both domestic and international travel.• Used company computer system/software to assist customers with travel, changes, additions, seating, book, edit and cancel flights, adding children both accompanied and unaccompanied minors, pets, disabilities for all domestic and international travel.• Handled special requests and customers with disabilities as well as customer complaints and handle it all with patience and a calm demeanor.• Airport Customer Service Agent trained/assisted in Long Beach, California & Salt Lake City Airports.• Received numerous customer service and Presidential service awards.

Manage multiple priorities and deadlines with exemplary follow through and confidentiality.Demonstrate professionalism and courtesy in representing the Sr. Vice President/CEO, Medical Director & Operations Managers through interactions with top level executives, clients, business partners, consultants, and co-workers.Create presentation/materials, write & compile Board meeting minutes for all board of directors, Schedule appointments and proactively manage calendars, schedule & emails set up conference calls and coordinate meeting arrangementsOrganize all aspects of travel arrangements; handle all logistics for the trip and create trip itineraries. Complete expense reports.Manage incoming telephone calls, electronic and paper mail, taking initiative to manage inquiries from inception to completion; provide information, follow through and author correspondence for review, and/or direct inquiries to proper team members. Forward relevant correspondence and calls to the appropriate team member.Coordinate various department meetings on a routine basis. Create agendas and gather pertinent information from other managers. Track/communicate action items for follow up.Plan various department events.Work with other administrative staff to assist in coordination of meetings and special projects.Perform office duties that include ordering supplies, maintaining accountability of property, and managing a records database.Coordinate and manage department records according to archiving policies.Support other clerical staff as a backup.Assist with various research tasks, report compilations, and/or correspondence as requested.