- Drove complex projects with robust risk assessments and effective decisioning - Participated in Strategy Planning exercises, overseeing budgets & project roadmaps - Ensured the use of ITIL methodology for new Product Engineering Centers in India- Launched a Center of Excellence for planning and execution process governance- Navigated complex challenges and implemented risk remediation strategies - Led infrastructure, product and transformation, and technology programs- Formally managed change controls for scope, schedule, and budget targets - Served as POC business leaders, external vendors and internal teams- Effectively conveyed complex program information concisely for decision making- Supported infrastructure build as part of Product Engineering CenterKey Accomplishments:- Received CEO Circle Award; Top 2% exemplary performance- Led Tech Global initiative realized $10M 2023 cost savings; projected $29M in 2024, 2025

- Served as the Fin-Tech Project Leader administering portfolio analysis- Responsible for Technology demand and capacity alignment to the budget- Managed policies and procedures for Technology annual budget- Published executive dashboards o technology spend and project statusesKey Accomplishments:- Prioritized $112M initiatives by collaborating with executive management for business growth- Headed $54M portfolio initiative designed to maximize profitability- Maximized performance with dashboards and metrics to identify opportunities to capitalize $2M cost savings- Achieved "Own It Honors" Four Star Award for leadership of the Cyber Security PMO

- Managed the Fin-Tech operations and customer support intake process- Served as Program Manager for new software enablement- Supported Clover development launch to introduce into the Apple Store- Influenced processes for Clover product into South America markets.Key Accomplishments:- Established project efficiencies for 120 contractual mandates with analytical prowess.

- Served as Merchant Processing PMO/Project Leader- Led merchant credit and debit card technology project plan - Conducted in-depth analyses to identify areas of improvement for demand mgmt.- Implemented improvements to enhance efficiency with credit card bi-annual releases for American Express, Discover, MasterCard and VisaKey Accomplishments:- Generated new stream of revenue of $1.6 M in internal savings - Successfully led $18M Plan of Record performance for Merchant Services- Rewarded with "Patriotic Award" by the Employer Support of the Guard and Reserve (ESGR)

- Served as the Fin-Tech Project Leader administering portfolio analysis- Responsible for Technology demand and capacity alignment to the budget- Managed policies and procedures for Technology annual budget- Published executive dashboards o technology spend and project statusesKey Accomplishments:- Successfully led project experts to launch technology demand services for 66 business channels

- Member of the Operational Effectiveness organization- Drove process improvement efforts with our Customer Support, Sales, and Technology organizations. - Advanced Blackbelt with experience in technology, product, and sales. - Ensured global resources met project expectations.Key Accomplishments:- Received the CEO Star Award for Global Data Asset Project