▪ Oversee the NASP/IASP, Inc. Certification Program, NASP/IASP, Inc. Certification Board (NASPCB), and NASPCB Board of Advisors▪ Chair for the NASPCB Board of Advisors▪ Oversee the CSD and MSP accredited certifications, including scheme development and maintenance, JTA's, eligibility, recertification requirements, code of ethics, and programs policies and procedures▪ Develop, implement, and control all documented information pertaining to the NASP/IASP, Inc. Certification Program to include policies and procedures, Candidate Handbook, Operations Manual, and NASPCB bylaws to ensure documented information conforms to applicable 17024:2012 standards▪ Maintain master documents, records control, and certification database▪ Oversee Annual Audit for the NASP/IASP, Inc. Certification Program's Quality Management System▪ Manage and implement preventive and corrective action plans and address OFIs▪ Monitor, report, and resolve potential threats to impartiality, appeals, or complaints▪ Attend Management Review meetings▪ Responsible for selecting, evaluating, and overseeing Subject Matter Experts, Certification Board Members' appointments, including the Board of Advisors and Committees▪ Conduct Certification Board, Board of Advisors, and committee meetings▪ Supervise, evaluate and delegate certification activities to the NASPCB Certification Coordinator▪ Manage, monitor, and evaluate the NASP/IASP, Inc. Certification Program contracts and services for third-party testing administration, examination maintenance, and development ▪ Oversee the application process for the CSD and MSP certifications to include verification of applicants' eligibility for certification exams▪ Prepare and review the annual budget and review quarterly financials▪ Develop strategic marketing plans and maintain the NASPCB webpages▪ Represent the NASP/IASP, Inc. Certification Program at industry events▪ Oversee NASP's IACET accreditation to issue the IACET CEU for NASP certificate courses

▪ Managed facility maintenance and utility system modifications, janitorial services, materials disposal, records management, document destruction, physical security, and safety▪ Compiled RFQs for projects relating to facility maintenance and facility purchases▪ Procured and selected facilities furniture, cubicle systems furniture, filing systems▪ Coordinated new office locations and leasing agreements▪ Coordinated office relocations, departmental workspaces, shared spaces, and space plans▪ Managed and secured vendors for the corporate facility and regional locations▪ Managed facility safety program, safety policies, and conformity assessments▪ Assisted with Business Continuity plans ▪ Monitored and measured work performance and compliance for physical and corporate security ▪ Managed physical security access control systems ▪ ISO 9001:2015 Certified Internal Quality Auditor and ISO representative for the Facilities team▪ Developed policies and procedures for the Facilities Quality Management System (QMS) ▪ Maintained Share Point Portal for Facilities/Administrative Services to meet ISO 9001:2015 standards▪ Purchasing Agent for facility-related purchases▪ Managed purchasing order system for Facilities Shared Services and trainer ▪ Facilitated cost savings by implementing purchasing processes for Facilities/Administrative Services▪ Risk Management meetings to assess risk for departmental processes and procedures▪ Participated in Capability Maturity Model Integration (CMMI) for process improvement ▪ Oversight for building maintenance team▪ Oversight of vendors for facility and equipment-related services▪ Revised AutoCAD modifications for floor plans and furniture layouts▪ Competent in SILKROAD HRIS Software to Onboard and Offboard Associates and Subcontractors▪ Liaison to Finance and Contracts team for facility-related purchases and contractual agreements▪ Coordinator for company-wide events, Executive meetings, Board meetings, catering services

▪ Capitalized on industry expertise in offering consultation services on high-density filing and storage systems, furniture, relocation services, and RFID records management▪ Clients included the Department of Treasury, Department of Education, DHS, Federal Trade Commission, US Postal Service, US Selective Service, Ft. Lee Army Base, US Chamber of Commerce, and the City of Baltimore▪ Project Manager to facilities managers, records managers, and procurement specialists▪ Planned, designed, and executed layouts and solutions to maximize space for file rooms, law firms, medical offices, and libraries▪ Secured and maintained the documentation of confidential proposals, RFQs, and competitive bids▪ Managed job site surveys, developed space plans, bid preparation, and compiled confidential proposals▪ Developed projects to conform with ISO 9001:2008 standards for Quality Management Systems (QMS)

▪ Managed $2.4M territory providing oversight for a diverse market of over 400 consultants▪ Developed and implemented key point indicators (KPIs) in identifying investor's product interest▪ Exceeded $65K over annual plan▪ Corporate Recognition for Circle of Excellence Award▪ Evaluated and interpreted financial and marketing data to ensure accurate resource allocation ▪ Implemented preventive measures to reduce bad debt▪ Trainer for company sales reporting system▪ Responsible for hiring training and development of administrative staff▪ Orchestrated all corporate events for the region to include hotel and conference contracts▪ Managed Employee Recognition program and Leadership events

• Administered payroll, schedules, data entry, budget expense reports• Inventory Management• Loss Prevention Management (ranked #1)• Ranked top 15 in the nation• Implemented Marketing/Merchandising launches• Trainer for Management and onboarding

• Accounts payable/receivable,• Subcontractor bids/proposals • Payroll processing