Teresa Márquez

Teresa Márquez Email and Phone Number

Knowledge Management Specialist at Spotify @ Spotify
stockholm, stockholm, sweden
Teresa Márquez's Location
Vélez-Málaga, Andalusia, Spain, Spain
Teresa Márquez's Contact Details

Teresa Márquez work email

Teresa Márquez personal email

n/a
About Teresa Márquez

Teresa Márquez is a Knowledge Management Specialist at Spotify at Spotify. She possess expertise in social media, spanish, customer service, microsoft office, salesforce.com and 22 more skills. She is proficient in French.

Teresa Márquez's Current Company Details
Spotify

Spotify

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Knowledge Management Specialist at Spotify
stockholm, stockholm, sweden
Website:
spotify.com
Employees:
7693
Teresa Márquez Work Experience Details
  • Spotify
    Knowledge Management Specialist
    Spotify Mar 2022 - Present
    Spain
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  • Spotify
    Translations Coordinator / Content Writer
    Spotify Mar 2016 - Mar 2022
    Cambridge, Reino Unido
    ● Write engaging and impactful content across multiple mediums, including articles, videos, and infographics, with a strong focus on enhancing customer accessibility and value.● Collaborate with the New Product Integration department to effectively capture and incorporate customer experience changes into the help content, ensuring its relevance and usefulness.● Manage content and translations, making sure all web pages on support.spotify.com are regularly updated to keep them current and effective.● Oversee and coordinate the completion of all language projects, making sure they align with our workflows and meet high standards of quality and turnaround times.● Perform thorough quality assurance evaluations on translated articles, promptly reporting any identified issues to project managers, contributing to the overall success of the projects.
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  • Spotify
    Bilingual Cs Social Media/Content Associate At Spotify
    Spotify Mar 2014 - Mar 2016
    Cambridge, United Kingdom
    Bilingual Social Media / Content Associate (Spanish and English) at Spotify: ● Providing social media support through multiple channels: Twitter and Facebook (@SpotifyCares & @SpotifyAyuda), using LSW (Lithium Social Web) as a tool ● Moderating Spotify's community forum (community.spotify.com) ● Writing, building and publishing support.spotify.com FAQ articles ● Maintaining and translating support.spotify.com articles
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  • Spotify
    Bilingual Cs Advisor At Spotify
    Spotify Nov 2013 - Mar 2014
    Cambridge, United Kingdom
    Bilingual Customer Service Advisor (Spanish and English) at Spotify:● Respond to customer enquiries by email (using Salesforce)● Troubleshooting customer’s problems● Championing the customer within the company● Ongoing technical support for live issues
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  • Compass Group
    Barista
    Compass Group Jan 2013 - Nov 2013
    Cambridge, United Kingdom
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  • Cambridge International School
    Teacher Assistant Of Spanish (Volunteer)
    Cambridge International School Jan 2013 - Mar 2013
    Cambridge, United Kingdom
    Spanish teacher assistant for Year 10 students (14-15 year olds) at Cambridge International School in Cambridge, UK.
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  • Private English And Spanish Lessons
    English And Spanish Teacher
    Private English And Spanish Lessons Sep 2005 - Oct 2012
    Málaga Y Alrededores, España
    Highly experienced with adults, children and teenagers with disabilities such as AS (Asperger Syndrome) and ADHD (Attention Deficit Hyperactivity Disorder).
  • Speakandlive
    English Teacher
    Speakandlive Jul 2012 - Sep 2012
    Rincón De La Victoria, Málaga
    English teacher in this educational company dedicated to language teaching, specialized in the development of communication and comprehension skills. I was responsible of the creation of the company’s English teaching programme.http://www.speakandlive.com
  • Tienetela.Net
    Screen-Printing And Design
    Tienetela.Net Jan 2011 - Aug 2012
    Málaga Y Alrededores, España
    Logistics, development, design and screen-printing for this T-shirt virtual business: http://www.tienetela.net
  • Official School Of Languages Eoima
    English Teacher
    Official School Of Languages Eoima Mar 2011 - Apr 2011
    Málaga Y Alrededores, España
    Internship as an English Teacher: B2 level.

Teresa Márquez Skills

Social Media Spanish Customer Service Microsoft Office Salesforce.com English Facebook Lithium Social Web Technical Translation Teamwork Mac Os Google Apps Language Teaching Teaching Highly Responsible Wish To Learn And Grow Windows Photoshop Twitter Methodical Committed To Work Android Translation Writing Intellectually Curious Collaborative Problem Solving Able To Work Positively In A Fast Changing Environment

Teresa Márquez Education Details

Frequently Asked Questions about Teresa Márquez

What company does Teresa Márquez work for?

Teresa Márquez works for Spotify

What is Teresa Márquez's role at the current company?

Teresa Márquez's current role is Knowledge Management Specialist at Spotify.

What is Teresa Márquez's email address?

Teresa Márquez's email address is te****@****ify.com

What schools did Teresa Márquez attend?

Teresa Márquez attended University Of Malaga, Qts And Induction Division. Teaching Agency, University Of Malaga, University Of Newcastle-Upon-Tyne.

What skills is Teresa Márquez known for?

Teresa Márquez has skills like Social Media, Spanish, Customer Service, Microsoft Office, Salesforce.com, English, Facebook, Lithium Social Web, Technical Translation, Teamwork, Mac Os, Google Apps.

Who are Teresa Márquez's colleagues?

Teresa Márquez's colleagues are Mei Ding, Manasa Konidena, Marjan Undefined, Anas Sarker, Jenny Sway, John Mcglynn, Kennet Eriksson.

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