Teresa Herrmann

Teresa Herrmann Email and Phone Number

eCommerce Project Manager at Bailey International LLC @ Bailey International LLC
Teresa Herrmann's Location
Knoxville Metropolitan Area, United States, United States
Teresa Herrmann's Contact Details

Teresa Herrmann personal email

n/a

Teresa Herrmann phone numbers

About Teresa Herrmann

Positive, enthusiastic person with excellent communication, management and reporting skills who has a passion for service across a variety of industries.

Teresa Herrmann's Current Company Details
Bailey International LLC

Bailey International Llc

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eCommerce Project Manager at Bailey International LLC
Teresa Herrmann Work Experience Details
  • Bailey International Llc
    Ecommerce Project Manager
    Bailey International Llc May 2018 - Present
    Knoxville, Tennessee, Us
  • Bailey International Llc
    Customer Service Manager
    Bailey International Llc Jan 2014 - Present
    Knoxville, Tennessee, Us
    Managing a team of 12, setting goals and metrics. Monitor and troubleshoot customer calls, assist team with what they need to do their jobs well.
  • Blackberry Farm
    Reservations Manager
    Blackberry Farm Jun 2000 - Jan 2014
    Walland, Tn, Us
    Direct all leisure and assist with group sales for this 9,200 acre Relais and Chateaux luxury resort. During my tenure, Blackberry Farm has been selected as the No. 1 Resort in North America by Travel and Leisure’s 500 Best in both 2007 and 2011. Since I began my career at Blackberry Farm, I have assisted in increasing the hotel annual occupancy from 58% to a peak of 71% and the annual Average Rate from $580 to $1018. The hotel’s client base includes high profile leisure guests, high-end associations and corporate groups. I have created and implemented a number of tracking programs to ensure effectiveness of all sales and marketing efforts. Responsibilities include but are not limited to the following:Manage the leisure sales department and assist in group sales operations Hire, train and develop new and existing team Plan and implement yearly room revenue goals and forecastsProduce all sales and revenue reports to present to hotel’s Proprietor and Vice President on a weekly basis Handle all hotel revenue managementMaintain weekly, monthly and yearly occupancy reportsCreate seasonal specials and packages to maximize occupancy Manage all rates and packages in hotel management systemPromote leisure and group sales through trade show participationUpdate and maintain website specials and package informationProduce weekly commissions reportTroubleshoot billing issues with front office management and accounting Handle difficult guest situations and resolve guest concernsConduct property tours for prospective leisure and group businessHandle VIP reservation referrals from owners and upper management
  • Blackberry Farm
    Reservations Manager
    Blackberry Farm Jun 2000 - Dec 2013
    Walland, Tn, Us
  • Relais & Châteaux
    Blackberry Farm Reservations Manager
    Relais & Châteaux 1994 - 2010
    Fr
  • Proffitt'S Inc
    Merchandising Assistant, Assistant Buyer
    Proffitt'S Inc May 1996 - Jun 2000
    Developed the new position of advertising liaison and trained all new liaisons. Responsibilities included, but were not limited to:Managing and booking travel for buyers and divisional managementCoordinating market appointments for buyersEnsured catalog proofs were approved by all buyers and submitted appropriatelyLogging all advertising and entering into the retail system, all incoming merchandise orders and price changesHandling purchase orders and merchandise shipments for lingerie, men’s shoes and women’s moderate sportswearMeeting with vendors and ordering merchandise for all Proffitt”s stores
  • Proffitts Inc
    Advertising Liaison
    Proffitts Inc 1996 - 2000
  • Proffitts Department Stores A Division Of Saks Inc.
    Advertising Liaison And Merch Assistant
    Proffitts Department Stores A Division Of Saks Inc. 1996 - 2000
  • Proffitt'S
    Merchandising Assistant
    Proffitt'S 1996 - 2000
  • Walt Disney World
    Operations Manager / Training Coordinator
    Walt Disney World Apr 1990 - Jun 1996
    Lake Buena Vista, Florida, Us

Teresa Herrmann Skills

Hospitality Management Resorts Hospitality Hotels Hospitality Industry Revenue Analysis Hotel Management Food And Beverage Micros Front Office Restaurants Concierge Services Yield Management Banquets Catering Pre Opening Tourism Event Planning Event Management Property Management Systems Menu Development Hotel Booking Team Building Training Sales Customer Service Opera Trade Shows Luxury Management Restaurant Management Leisure Forecasting Food Customer Satisfaction Rooms Division Guest Service Management Wine Meeting Planning Open Table Personal Development Time Management Life Skills

Teresa Herrmann Education Details

  • University Of Tennessee, Knoxville
    University Of Tennessee, Knoxville
    Psychology
  • Heritage High School
    Heritage High School

Frequently Asked Questions about Teresa Herrmann

What company does Teresa Herrmann work for?

Teresa Herrmann works for Bailey International Llc

What is Teresa Herrmann's role at the current company?

Teresa Herrmann's current role is eCommerce Project Manager at Bailey International LLC.

What is Teresa Herrmann's email address?

Teresa Herrmann's email address is te****@****arm.com

What is Teresa Herrmann's direct phone number?

Teresa Herrmann's direct phone number is +186558*****

What schools did Teresa Herrmann attend?

Teresa Herrmann attended University Of Tennessee, Knoxville, Heritage High School.

What are some of Teresa Herrmann's interests?

Teresa Herrmann has interest in Cooking, Economic Empowerment, Reading, Animal Welfare, Arts And Culture.

What skills is Teresa Herrmann known for?

Teresa Herrmann has skills like Hospitality Management, Resorts, Hospitality, Hotels, Hospitality Industry, Revenue Analysis, Hotel Management, Food And Beverage, Micros, Front Office, Restaurants, Concierge Services.

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