Teresa Sanders, M. Ed Email & Phone Number

-Developed and adjudicate initial and reconsideration claims for Social Security and Supplemental Security Income disability benefits in accordance with federal and state laws, regulations, policies, and procedures-Obtained appropriate medical and vocational information and determine its relevance in making claims determinations-Determined and analyze.

Atlanta, Georgia, United States

-Handled inbound calls in a fast-paced environment totake loss reports ensuring prompt routing to other teams-Communicated with customers in a courteous manner using approved scripts via phone orwritten correspondence;-Worked in a collaborative team environment while meeting quality standards and beingaccountable.

Chamblee, Georgia, United States

-Tracked data pertinent to the publication timelines of 70+ directories in nine states. Extensiveinteraction with several other internal departments.-Positions demanded high degree of accuracy and the ability to meet deadlines-Held several positions over a 15-year career

-Interviewed customers on a daily basis to determine eligibility for continued benefits, assessedcustomers job readiness skills, and monitored job search activity-Maintained required documentation, submitted monthly production reports as well as interpretingand applying Welfare Reform laws to the current caseload-Responsible for the maintenance of over 200.