• Drove deliverables for Request for Proposal (RFP) process. Interviewed vendor references, presented aggregated scoring and stakeholder feedback to project leadership to enable an evidence-based supplier selection.• Led requirement gathering sessions with business partners and created functional and technical project deliverables for global application implementation for a physician engagement and contracting application. • Lead testing teams for SaaS solution implementation and global roll out.

• Lead multiple testing teams (automated, integration, user acceptance, mobile) to meet Medtronic standards for testing a SaaS solution during quarterly and ad hoc releases.• Maintained software validation documentation, met tight timelines with testing deliverables with successful outcomes.

• Documented current and future state process flows through diagrams and operating procedures to support organizational change.

Cornerstone Project; served as Business Analyst to support the legacy LMS through the end of its life-cycle while also serving as the lead BA on 4 integrations with Cornerstone and several other projects concurrently to allow the team to focus solely on a successful Cornerstone implementation.• Created clear requirement and design documents, ensuring excellent communication of those requirements to the business process owners, project stakeholders, developers, and testing teams.• Created and executed system test scripts and validation documentation. Defined and executed User Acceptance Testing for multiple projects simultaneously.

● Subject Matter Expert (SME) for Saba Learning Management System (LMS), trouble-shooting issues and providing resolution for internal and external clients. Saba is used by approximately 40,000 end-users through Allina Health.● Selected as Administrator and SME for Xyleme Learning Content Management System (LCMS), facilitating system-wide implementation and roll out for adoption and utilization.

● Created and implemented a standardized Quality Assurance process for the Learning and Development department which greatly increased end-user satisfaction and system performance. ● Performed QA on eLearning modules; testing all content prior to implementation saving hours of re-work.● Created eLearning modules, and developed eLearning Standards Guide to support standardization in eLearning modules.

• Used the LMS (Saba) to schedule training, coordinating 400-500 offerings/month across 10-15 training sites.• Ran and analyzed reports to provide data metrics, ensuring full resource utilization and customer satisfaction.

• Developed training curriculum for multiple user groups, assisted development of corresponding eLearning.• Used UAT scripts to develop guides and curriculum for Lawson training and implementation.

● Coordinated Epic training for Fairview hospital systems; on project while 6 hospitals implemented Epic. ● Maintained 15 training environments: managed database for 1000+ providers.● Administrator of Learning Management System (LMS) for Epic project at Fairview; eLearning specialist.

● Executed project management processes for data conversion projects; scheduled, coordinated, and performed data conversion activities throughout the life of an implementation cycle.● Performed QA and user acceptance testing to identify problems with data integrity and find resolutions.

● Provided consulting services ranging from best clinical practices to optimizing implementation strategies to clients of varying sizes- from large corporations to single facilities- continuously managing multiple clients simultaneously.● Coordinated and delivered onsite and virtual training for multiple disciplines.