Teresa R.

Teresa R. Email and Phone Number

Combining Org Development and Design Thinking to develop skills informed organisations | Evidence Based | Bus and Exec Coach @ ConsultHer Ltd
Teresa R.'s Location
Swadlincote, England, United Kingdom, United Kingdom
Teresa R.'s Contact Details

Teresa R. work email

Teresa R. personal email

n/a
About Teresa R.

Hello and welcome to my profile - thank you for stopping by. Here's a small taste of who I am and what I do. I am an award-winning learning and performance consultant and the founder of ConsultHer Ltd. I have over 15 years' experience in organisational and people development. I am lucky to have depth and breadth of experience across L&D, OD and Talent - everything from program design through to large-scale global change and transformation projects, often involving the acquisition or implementation of learning and talent technologies. My portfolio of client work includes pharmaceutical, banking, risk & assurance, NHS, education, NGO, tech, consulting, FMCG and automotive. Here's some of the projects I've worked on:- Skills strategy and approach, including governance and design principles - implementation of a Talent Marketplace/Career Development Platform- in-depth action-oriented research into organisational learning behaviour, employee attitudes and culture - focus groups and workshops on employee experience in talent, L&D, reward & recognition and DEI - learning content audits and strategy - modernising learning ecosystems, including business case, RFP, vendor relationships and workflow analysis - design, build and community management of skills focused capability academies, including impact assessment- developing a remote onboarding and pre-boarding program - end user change management for a major LMS upgrade - social, community learning and content curation - project management of a global on-boarding program - an organisation wide campaign-based programme on digital transformation & innovation. This project was shortlisted for a 2020 Learning Award for Digital Transformation, and won gold at the Brandon Hall AwardsI approach my work through the lens of organisational development, systems thinking; evidence based practice, coaching, co-creation, experimentation and pragmatism. My key strengths are making connections, sense-making, and drilling down to the detail and actions. I often consult and advise vendors, whilst remaining vendor agnostic. I am also an executive and business coach. I'm a chartered member of the CIPD, a volunteer for the Association of Coaching, a founding member of Digital Women and a regular chair at Learning Technologies Conference. Prior to a career in L&D, I have worked in EdTech, FMCG, HR, Logistics, Not for Profit and retail management. Away from work, I'm a mum of 2; a dancer and fitness enthusiast.You can read about and watch some of my work in my media links.

Teresa R.'s Current Company Details
ConsultHer Ltd

Consulther Ltd

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Combining Org Development and Design Thinking to develop skills informed organisations | Evidence Based | Bus and Exec Coach
Teresa R. Work Experience Details
  • Consulther Ltd
    Director
    Consulther Ltd Jun 2019 - Present
    We don’t just consult, we do. We advise and help organisations realise their people development strategy and goals. We don't just offer a clear roadmap, we navigate the ins and outs of digital learning alongside you and your people. Your business is different. That's why we help you conceptualise learning strategies tailor-made for your company and its specific and evolving needs. Its also why we are vendor agnostic and help you choose the right supplier to solve your problems. And you can benefit from our varied and growing network in this space. Need an extra pair of hands? We'll work with you as part or your teams, providing flexi-time when your project needs it. We can help you on all things Talent, Organisational Development and Learning and Development. And a nice bonus; your team get to learn and develop along the way. We work across HR, Talent, DE&I and L&D, using a combination of evidence based organisational development, performance consulting, behavioural science and service design. Our client portfolio includes DNV, The World Bank Group, Glaxo Smith Kline, NHS, University of Cambridge, HSBC, Deutsche Bank and Quick Release. Some of our services include: - Skills Strategy and Frameworks - RFP/Tenders for Learning and Talent Tech - Learning Audits, including content, and infrastructure - Internal Research on Learning Culture with insights and opportunity areas. An ideal starting point to assess or define your current strategy - Employee Experience and Stakeholder Workshops and Listening - Change Management- Social Learning and Community Management - Learning Content Strategy- Campaign Based Learning, including marketing and comms- Vendor management - Content creation working alongside vendors - Capability Academies - Business and Executive Coaching
  • Association For Coaching (Ac)
    Volunteer Event Manager
    Association For Coaching (Ac) Dec 2021 - Present
    Cambridge, Gb
  • Cipd
    Events Committee Member Midlands Area Partnerhsip (Map)
    Cipd Jan 2016 - Jul 2022
    Wimbledon, London, Gb
    The Midlands Area Partnership (MAP) is a regional group of 9 branches in the Midlands area which combine to cover 15,000 CIPD members. The group aims to promote the CIPD purpose of championing better work and working lives throughout the Midlands region by sharing best practice, improving links between the individual branches and providing networking opportunities for all our members. We organise the MAP Annual Conference and support the MAP Annual Student Conference.
  • Cipd
    Volunteer Committee Member Learning And Development
    Cipd Sep 2011 - May 2021
    Wimbledon, London, Gb
    - Designing and running Learning and Development events for fellow professionals
  • Avado
    Assessor
    Avado Jun 2019 - Jun 2020
    London, Greater London, Gb
  • Dnv
    Leadership Development Consultant - Technology Lead
    Dnv Jun 2019 - Apr 2020
    Høvik, Oslo, No
  • Quick Release
    Digital Learning Consultant
    Quick Release Jun 2019 - Mar 2020
    London, England, Gb
    Developing the learning strategy, data analysis using observation, focus groups and surveys, vendor selection, proof of concept
  • Las (Learningage Solutions Ltd)
    Project Manager
    Las (Learningage Solutions Ltd) Jun 2019 - Feb 2020
    Leamington Spa, Gb
  • Kallidus
    Customer Experience Manager
    Kallidus Aug 2018 - May 2019
    Bristol, Gb
    Consulting with existing customers of Kallidus's digital SaaS HR, HCM and learning platforms across a broad range of sectors, including food manufacturing, utilities, finance, public sector and NGOs. Using my professional and technical practitioner expertise and being the central point of contact to advise on best approaches for customers to achieve their objectives and gain return on investment and expectations,. Reviewing their people development goals in line with organisational learning maturity and context/drivers. View all our services and products from the customers’ perspective, continually learning what it is like to be a Kallidus customer. Work with customer groups to gain feedback and implement change initiatives. Analysing customer metrics, including Net Promoter Score and user group data. Designing, running and facilitating sector specific user groups and feeding this into product development and enhancement. Using insights and data to challenge processes that impact our customers receiving the best possible experience.
  • E.On Uk
    Learning And Talent Expert
    E.On Uk Jan 2018 - Aug 2018
    Coventry, Gb
    A dual role as learning business partner to professional functions up to Board Director level and B2B, alongside managing all the learning and talent development on behalf of the Talent Team across E.ON UK up to executive level. Facilitating sessions with Board Directors for their immediate teams and advising on learning and talent strategies for their direct reports. Applying and experimenting with modern learning methodologies, including social learning via communities, curating content, campaign-based learning, flipped classroom and running internal roadshows and engagement sessions. Assessing different methods for engagement scores via data from the social platform and LMS. Working with third party providers on a range of blended programmes. Supporting community managers from business areas to take ownership of learning curation and reduce the reliance on internal L&D resources. Using the regional data from the global work in my previous role to drive a modern L&D offer; piloting virtual learning, to reduce the reliance and costs of classroom delivery and provide a more flexible learner experience. Using design thinking and agile processes in the design of learner experiences and ways of working. Helping to run assessment centers for graduates and senior management, including coaching sessions and facilitating feedback using Saville and Lumina profiling.
  • E.On
    Digital Learning Product Manager - E.On Group
    E.On Jan 2015 - Dec 2017
    Essen, De
    Analysing learner behaviour using a Global Survey and focus groups. Over 4,000 employees completed the first ever Learner Insights survey. Creating Regional Unit reports, using comparisons with external data to assess our achievements against our learning strategy. Developing learner personas to enable a learner centric strategy and crafting of learner experiences using Design Thinking. Supporting colleagues to use the data in stakeholder conversations and performance consulting. Crafting and leading the Digital learning strategy, aligined to the digital transformation unit. Providing expertise to develop specialist digital skills development, selecting supplier and creation of a digital academy. Introducing and championing new learning methods to develop a digital mind-set; social learning, Working Out Loud and Reverse Mentoring. Community management for several social learning communities/academies, curating and creating content. Provide advice and guidance on the infrastructure, delivery platforms and learning technology requirements. Analyse, scope and design digital content solutions and blended programmes, choosing and managing digital learning suppliers for major corporate wide projects for c.45,000 employees
  • The Prince'S Trust
    Volunteer Business And Progression Mentor
    The Prince'S Trust May 2007 - Dec 2016
    London, Gb
    - Coaching and mentoring young people on career and business development
  • E.On Uk
    Learning Design & Organisational Development Specialist
    E.On Uk May 2009 - Jan 2015
    Coventry, Gb
    - Working in the L&D Centre of Competence, reporting to the Head of L&D- Developing interventions to support UK and Global strategy- Working on a broad range of projects from compliance and customer experience through to diversity and inclusion- Designed People Management @ E.ON Portal. In collaboration with managers and colleagues, it provides curated content 'just in time' learning, resources and tool-kits, alongside defined behaviours which enables people managers within a devolved HR model. This also aligns to the 70:20:10 element of E.ON's Global Learning Strategy- Working in a business partnering capacity, consulting with stakeholders and sponsors from needs assessment, train the trainer, implementation and evaluation- Providing subject matter expertise to guide, support, advise and challenge stakeholders- Responsible for coordinating the Learning and Development Communication Strategy- Project managed proof of concept for e-learning authoring tool, engaging stakeholders in the UK and internationally. Project is delivering substantial ROI - Developed a blended leadership and management programme, aligned to leadership competencies - Cataloging of UK Learning Offer to support learning culture, using communication channels to promote across business and support HRBPs, line managers and colleagues in development discussions. This has resulted in reducing duplication of content via adaption of content for bespoke interventions- Project lead on Corporate Induction, intervention linked to improved engagement and retention; this has been featured in national HR press
  • E.On Uk
    Learning And Development Design Consultant
    E.On Uk Sep 2008 - May 2009
    Coventry, Gb
    - Project management of end to end design process of the first ever E.ON UK wide learning intervention- Learning Needs Analysis in consultation with stakeholders across the business - Content creation for face to face and eLearning - Using MS Office and Atlantic Link to created digital learning content for all E.ON UK Business Units- Focus on the integration of experiential and accelerated learning techniques (NLP) to increase business performance - Driving the E.ON Brand in L&D by supporting the creation of a Learning and Development identity
  • Bakkavor
    Interim Human Resources Consultant
    Bakkavor Feb 2008 - Aug 2008
    London, London, Gb
    - Partnered interim HR manager to support the merger of two businesses in FMCG MNC, supporting work across sites during acquisition, factory relocation and culture change- Designed and delivered Outplacement programme and careers coaching to affected employees. This ensured retention of employees through challenging circumstances to ensure BAU. The programme was adopted as best practice across the Group- Developed and implemented a factory operational training system in acquired business to manage critical control points. System resulted in reduction of deployment issues by 22%, via provision of essential management information. Successful training audits ensured continuation of business critical accounts with major supermarkets- Developed and implemented new HR procedures to reduce management admin time, including absence management and return to work processes - Initiated use of Food Hygiene e-learning; reducing costs and time off the job, by offering flexible, multi-lingual, any-time learning- Researched funded management development and developed a management development framework
  • Derwent Stepping Stones
    Training Manager (Interim)
    Derwent Stepping Stones Apr 2007 - Nov 2007
    - Member of Senior Management Team in not-for-profit Adult Education Centre- Management of training team and department budget up to £250k, with responsibility for training facilities, managing concurrent projects, achievement of milestones and evaluation data- Reporting on project evaluation and outputs to Board of Trustees and external bodies and funders, such as Learning and Skills Council and NIACE- Negotiating and managing contracts and service level agreements with external providers- Created e-learning strategy; led infrastructure development and gained £20k of external grant funding - Successfully regained Investors in People and Matrix accreditation, critical to the continuation of Grant Funding- Seconded to Organisational Capacity Building project; developed commercial proposals supporting social enterprise business model
  • Learning.Com
    Uk Sales Manager
    Learning.Com 2006 - 2007
    Portland, Oregon, Us
    - Managed sales, product development and training teams- Supported the integration of acquired UK business within USA Parent Company, reporting into USA CEO - Spent time working in USA with CEO and VP Sales and Marketing on UK Sales Strategy and aligning learning content to UK Curriculum- Developed UK business, forming strategic partnerships with VLE providers and education consultants in order to provide distribution of content on a range of learning platforms - Presented online learning content at various local and national exhibitions- Project managed content pilots in Education Authorities, developing key relationships to hand over to USA operations- Reported on sales budgets, forecasts and pipeline - Preparing product proposals and cost options for Education Authorities- Developed and delivered product training to educationalists
  • Techms
    Education Marketing And Strategy Consultant (Interim)
    Techms Feb 2006 - Apr 2006
    - Head hunted to advise London based technology company on how to enter the education market - Worked with sales team to develop product bundles and marketing collateral tailored to education sector- Negotiated with suppliers on suitable products and prices
  • Immersive Education
    Midlands Area Manager
    Immersive Education Feb 2003 - Feb 2006
    - Consultancy sales presentations to Heads of Department, Local Authority Education Consultants and whole schools- In consultation with educationalists, developed training resources and delivered learning projects across Local Authorities and in City Learning Centres to c.1000 teachers- Territory consistently highest performing area, generating annual turnover of c.£600k- Developed schemes of work and content alignment to QCA and exam specifications- Delivered training to Hands on Support Teams and Local Authority Education Advisors for cascading into schools- Research and analysis to support business improvement; reported findings to CEO and COO; supported marketing and strategy design - Gained £45k order based on a 25 minute presentation to c.60 Head Teachers- Created opening for the inaugural National Computer Games in Education event. Impact resulted in a contract with BBC Education - Initiated change of business model, focused upon training as a key deliverable to retain customers
  • Learning Pathways
    Regional Sales Manager
    Learning Pathways Jun 2002 - Feb 2003
    - Reporting to the Managing Director of this Integrated Diagnostic Learning Provider; responsible for sales and training - Developed training resources and delivered training in educational establishments; including schools, Playing for Success Centres and prisons
  • Pearson Education
    Secondary Representative
    Pearson Education May 1998 - Jun 2002
    London, Gb
    - Designing and delivering sales presentations to senior school and Local Authority personnel, demonstrating knowledge and understanding of curriculum, exam specifications, learning styles, theories and pedagogy- Grew revenue on territory from under £250k to over £600k- Mentoring and training peers- Developed induction and training programme to support new colleagues – resulted in decrease of time in role:orders
  • Dhl
    Telephone Sales Executive
    Dhl Sep 1996 - May 1998
    Bonn, De
    - Account opening, business development - Securing appointments for field sales team- Induction of new recruits- Member of Business Excellence Team, assessing Midlands Call Centre against the Customer Service indicators- Consistently achieved and exceeded sales and productivity targets- Telephone Sales Executive of the month on 4 consecutive occasions
  • Do It All Ltd
    Store Trainer And Customer Service Consultant
    Do It All Ltd Jan 1994 - Sep 1996
    - Responsible for training all store staff - Advising customers and delivering in-store product demonstrations- Management of customer service team- Piloted first ever DIY telephone helpline
  • Dunelm (Soft Furnishings) Ltd
    Assistant Manager
    Dunelm (Soft Furnishings) Ltd Jul 1993 - Jan 1994
    Leicester, Leicestershire, Gb
    - Store operations; sales data, stock control, payroll, cash reconciliation and banking- Recruitment and selection

Teresa R. Education Details

  • Actuate
    Actuate
    Executive Coaching
  • University Of Bedfordshire Business School
    University Of Bedfordshire Business School
    Psychology Of Organisational Development And Change
  • University Of Derby
    University Of Derby
    Human Resource Management (Cipd)
  • University Of Derby
    University Of Derby
    Business Studies
  • Tech Talent Academy
    Tech Talent Academy
    Computer Software Technology/Technician
  • Shaw Academy
    Shaw Academy
    Sports Nutrition
  • Saville Assessment
    Saville Assessment
    Aptitude And Work Preferences
  • Workplay Experience
    Workplay Experience
    Design Thinking
  • Develop Global
    Develop Global
    Organisational Design
  • The Writer
    The Writer
    Writing For Learning And Communication
  • Cipd Qualifications
    Cipd Qualifications
    Organisational Development
  • Opp
    Opp
    Psychometrics
  • Burton College
    Burton College
    Ms Office Programs
  • Burton College
    Burton College
    Accounting And Finance
  • Steve Radcliffe Associates
    Steve Radcliffe Associates
    Leadership
  • Shapers
    Shapers
    Learning Experience Design
  • Digital Women
    Digital Women
    Content Management

Frequently Asked Questions about Teresa R.

What company does Teresa R. work for?

Teresa R. works for Consulther Ltd

What is Teresa R.'s role at the current company?

Teresa R.'s current role is Combining Org Development and Design Thinking to develop skills informed organisations | Evidence Based | Bus and Exec Coach.

What is Teresa R.'s email address?

Teresa R.'s email address is te****@****ail.net

What schools did Teresa R. attend?

Teresa R. attended Actuate, University Of Bedfordshire Business School, University Of Derby, University Of Derby, Tech Talent Academy, Shaw Academy, Saville Assessment, Workplay Experience, Develop Global, The Writer, Cipd Qualifications, Opp, Burton College, Burton College, Steve Radcliffe Associates, Shapers, Digital Women.

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