Chi Texas Division Director Patient Experience
CurrentBaylor St. Luke’s Medical Center is a flagship facility of Catholic Health Initiatives Texas Division, part of CommonSpirit Health System. Now the largest healthcare organization, it spans over 28 states nation-wide. The Texas Division Director Patient Experience is responsible for the oversight of patient experience for over 46,800 inpatient emergency department patients, 315,000 outpatient emergency department patients, over 63,000 surgery patients per year. Baylor St. Luke’s Medical Center is a five time Magnet™ designated, academic, Level 1 trauma facility within Texas Medical Center in Houston, Texas. Through our strong united alliance with Texas Heart® Institute and Baylor College of Medicine, we continue to revolutionize healthcare through continual discovery and collaboration that helps saves lives.