Led teams of HR experts to partner with management in creating a positive employee experience. The Sales organization had about 18,000 employees across the USA and PR. Our team consulted on employee relations, performance management, talent management and general HR.* Increased sales productivity through consultation with business leaders on performance objectives, management and coaching.* Facilitated reviews of talent and succession planning for 100% of targeted sales teams to ensure identification of top talent. Created programs for employee development to support engagement, diversity and retention.* Consulted with management on organization design, leadership selection and employee communication through organizational changes including localization of sales teams, acquisition of an ~1,000 employee company and deployment of store within a store sales structure.

Strategic HR partner to executive business leaders. Provided solutions to complex human capital opportunities through leadership of HR program and service delivery.* Identified talent requirements and recruitment sourcing strategies for a multi-billion dollar capital investment program. Planned and implemented interviewing tools and processes to decrease hiring cycle time.* Led HR project team on in-sourcing of ~240 employees (from former outsource partner). Created project objectives and communication plans to deliver seamless and positive employee experience.

Manage teams of Human Resource professionals to provide consulting services across all areas of HR to all levels of management. Lead projects for mergers, acquisitions, outsourcing and reductions in force. * Facilitated training programs for multiple audiences including all levels of management, human resources and individual employees.* Led HR core team through merger workforce planning activities including organization design, selection process of executive position and integration of ~12,000 employee workforce.

Job Evaluation, market pricing, salary survey participation, incentive program development and compensation program administration. Provided leadership to team, improved department processes and developed programs targeted to employee retention.* Created incentive program for ~10,000 customer service employees based upon strategic operational objectives.* Managed transition from broadband pay system of subsidiary to corporate-wide graded structure. Developed training materials, communication plan and data requirements for successful implementation.* Improved retention of employees in positions critical to the success of the company by analyzing multiple data sources and developing recommendations for implementation.

Consultant, predominately to the health care industry, on a broad spectrum of HR products and services. Preventive labor relations campaigns, employee perception diagnostics, compensation systems, and training to managers.