Teresa Ward Email and Phone Number

- Responsible for a variety of special events and programs to advance the mission and vision of the Biodesign Institute in collaboration/conjunction with the executive office. - Support the planning and execution of institute events and programs while ensuring optimum efficiency and compliance with appropriate policies, procedures, and specifications.- Correspond with the public on behalf of Biodesign to schedule and assist with institutional tours; responsible for tour coordination and… Show more - Responsible for a variety of special events and programs to advance the mission and vision of the Biodesign Institute in collaboration/conjunction with the executive office. - Support the planning and execution of institute events and programs while ensuring optimum efficiency and compliance with appropriate policies, procedures, and specifications.- Correspond with the public on behalf of Biodesign to schedule and assist with institutional tours; responsible for tour coordination and scheduling of Biodesign public and private tours and acting as an ambassador of the Institute. - Support the coordination of Biodesign signature events such as, but not limited to, Discovery Series, Arntzen Grand Challenges, Chalk Talks, and Fusion, which may include travel arrangements, liaising with guests and other ASU departments, and scheduling meetings. - Coordinate with KE Marketing and Communications to create and maintain materials for institute events and programs. Show less

- Developed and executed the plans for a marketing campaign by drafting reports, creating content, or coordinating its production with sales teams for their strategies to succeed.- Coordinated projects across the team in partnership with the law school events manager and other department heads.- Prepared content for reports, correspondence, and speeches.

• Successfully initiate a process which was adopted company-wide to match Habilitation and Respite providers with direct care staff, and over 100 families were matched with providers within 6 months.• Mentor staff on new processes and actively contribute to achieving individual, team and organizational goals in compliance with company's standardized instructions and service level agreements.• Process family intake documents, schedule meetings virtually with the provider, and assist the… Show more • Successfully initiate a process which was adopted company-wide to match Habilitation and Respite providers with direct care staff, and over 100 families were matched with providers within 6 months.• Mentor staff on new processes and actively contribute to achieving individual, team and organizational goals in compliance with company's standardized instructions and service level agreements.• Process family intake documents, schedule meetings virtually with the provider, and assist the client onboarding team, delivering results through effective communications and leadership strategies. Show less

• Supported the successful execution of Walk and Bike events through recruitment and cultivation of participants and teams, community outreach and top fundraiser recognition, while simultaneously coaching and engaging participants and volunteers.• Met and exceeded the fiscal year 2019 gross team revenue goal of $1,099,000, increasing the fundraising sponsorship by 37%, participation by 22%, and sponsorship 11%.• Assisted with donor recognition activities and designed the 2020 Bike MS… Show more • Supported the successful execution of Walk and Bike events through recruitment and cultivation of participants and teams, community outreach and top fundraiser recognition, while simultaneously coaching and engaging participants and volunteers.• Met and exceeded the fiscal year 2019 gross team revenue goal of $1,099,000, increasing the fundraising sponsorship by 37%, participation by 22%, and sponsorship 11%.• Assisted with donor recognition activities and designed the 2020 Bike MS Arizona Jersey. Completed all assigned projects within established timelines without compromising quality standards. Show less

Collections Pilot July 2018 - March 2019 • Selected to actively participate on a Pilot Program. Consulted and educated Yelp advertisers using various strategies, including data analytics. Provided cost-saving recommendations that helped in retaining about $70,000 each month in revenue.• Facilitated the successful delivery of projects, leading efforts to maximize team performance, improve overall workload efficiency, and enhance operational productivity.Recovery… Show more Collections Pilot July 2018 - March 2019 • Selected to actively participate on a Pilot Program. Consulted and educated Yelp advertisers using various strategies, including data analytics. Provided cost-saving recommendations that helped in retaining about $70,000 each month in revenue.• Facilitated the successful delivery of projects, leading efforts to maximize team performance, improve overall workload efficiency, and enhance operational productivity.Recovery April 2018 - June 2018 • Built an impressive record of achievement in recovering over $30,000 in monthly booked revenue, leveraging in-depth knowledge of clients' business priorities and challenges to resolve client issues and increase client base with existing and new customers.• Implemented a people-first management approach to reach out to customers and understand their needs. Proactively identified opportunities for improvement and increased customer satisfaction and retention service.Account Manager October 2017 - March 2018 • Effectively managed a book of 600+ local, mid-market, and National/Franchise level advertising clients with revenue retention. Provided customer support and consultation via email and phone.• Served as trusted advisor to key accounts partners and customers, clearly communicating novel business solutions to complex business needs. Received various commendations and promotions from management for exceptional performance and notable contributions to business growth and team development. Show less

- Responsible for producing a monthly beneficiary mailing containing the summary of claim activity. - Provides the Med D EOB department operational and testing support with strict adherence to departmental processes, testing guidelines, Centers for Medicare and Medicaid Services (CMS) guidelines and recommendations, under the guidance of the EOB Production Manager. - Conduct a quality assurance review on CMS Explanation of Benefits (EOB) documentation to ensure the monthly EOB… Show more - Responsible for producing a monthly beneficiary mailing containing the summary of claim activity. - Provides the Med D EOB department operational and testing support with strict adherence to departmental processes, testing guidelines, Centers for Medicare and Medicaid Services (CMS) guidelines and recommendations, under the guidance of the EOB Production Manager. - Conduct a quality assurance review on CMS Explanation of Benefits (EOB) documentation to ensure the monthly EOB mailing continues to meet CMS guidelines and client expectations. Show less

Provide guests with world-class ‘education’ and guest experience in the areas of product, culture, and community by speaking authentically about products.

• Responsible for managing all setup and setup support related activities with the PureCars products. • Interacts on the phone with PureCars staff, partners and dealerships to help troubleshoot issues as they come up.

• Created and maintained a social media presence.• Maintained and edit stories for customer newsletter, press releases, and social media• Worked alongside the Marketing Director to pioneer a solid marketing strategy.

• Make weekly collections calls and updating the CRM for dealers activity. • Reported out daily cash receipts from a cash and A/R standpoint and updated Quickbooks• Fielded dealer calls and managed requests.• Handled all aspects of collections including: posting payments, debits and credits. • Resolved customer issues and disputes

• Employed my interpersonal communication skills by individualizing relationships with every customer when preparing and serving the beverages in a proficient manor, ensuring their satisfaction.

• Responsible for implementing experiential marketing tactics along with continual updates to the agenda and script tracking documents for events including the Superbowl and NADA (National Automobile Dealers Association).• Created client script and wrap books.

• Trained and taught recent hires about the event based marketing business.• Assisted in second round interviews. • Fundraised at specific events with certificates from local area businesses.

• Aided the marketing and promotions managers of special events at high-end Music and Nightclub Venues. • Produced new ‘event hooks’ which were implemented into several of the venues.

• Designed promotional presentations for clients.• Assisted with the layout of brochures and promotional materials.