437000, Clinical Social Work Issues in Health Care Settingshttps://crownschool.uchicago.edu/teresa-van-oort

Quality Performance ImprovementPortfolio: Advance Care Planning Program, High Reliability: Clinical Pathways & AgileMD Program, Service Lines: Orthopedics/MSK, ENT/Head &Neck

Programming for suicide, advance care planning, social work productivity, goals of care, healthcare informatics & EPIC Superuser, accreditation, policy and procedures, support groups, and education & training. U of H Field Instructor

U of H Field Instructor

Inpatient Lymphoma & Myeloma units, coverage for additional hematology services both in and outpatient

UMCB 8th floor - orthopedics, trauma, & plastics

IMC

http://www.advisory.com/Technology/CrimsonPrimary relationship manager for over $1M portfolio comprised of 20 hospitals and health systems. Primarily responsibilities include providing support for Crimson business intelligence technologies. Acting as primary contact to leadership teams, physicians, clinical and non-clinical contacts at facilities to provide in depth analytics, service plans, implementation strategies, and opportunity outcome assessments. By working with facility leadership and performing independent analytics, was able to provide opportunities resulting in tangible ROI. Implemented physician engagement and training for large numbers of physicians at facilities in over 12 states. Worked to to trouble shoot online resources and discussions with C-suite and clinical users of intelligence technology.

Assistant Administrator for Kindred Hospitals Denver and Aurora, acting as primary onsite administrator for Kindred Hospital Aurora. Primarily responsible for the day-to-day operations of the 37-bed facility including financial budgeting, expense management, staffing issues associated with census, contracts, and family care concerns and issues. Facilitated and participated in facility meetings, including Interdisciplinary Team Meetings, Flash, Quality Council, Medical Executive Council, care management reviews, supply cost meetings, and emergency management. Currently responsible for multiple departments including: Case Management & Utilization/Ethics Review, Quality & Compliance, Environmental Services, Plant Operations, Human Resources, Payroll, Medical Records, Medical Staff & Credentialing, Business office & AP/AR, and Admissions & Intake.

Selected to partake in a leadership administration-training program based in Kindred Hospital Sacramento. Participated in rotations with each department in the hospital including nursing, respiratory therapy, infection control, clinical nutrition, social work, case management and discharge planning, radiology services, pharmacy, laboratory, information systems, finance and business office function, marketing and sales including the admissions process, human resources and employee relations, physician relations and contracting, education, plant operations and safety, food services, legal and regulatory compliance. Collaborated in operational planning and strategic development activities with the facility’s leadership team. Worked in depth on projects with the Monthly Operating Report, Collections, and Leadership Rounding initiatives. Developed knowledge and usage skills of SAP, ProTouch, AllScripts, CERME, Medi-tech, ICD-9 and DRG codes. Facilitated and participated in facility meetings, including Interdisciplinary Team Meetings, Flash, Quality Council, Medical Executive Council, care management reviews, supply cost meetings, and emergency management.

Worked directly with Administrator for L.B.J. General Hospital by facilitating meetings, and participating with various committees in the hospital including Palliative Care Committee, Emergency Management Committee, and Medical Executive Committee. Conducted an on-call room project to make sure that L.B.J on-call rooms became compliant with RRC and Joint Commission guidelines. Conducted a literature review and research regarding Throughput in the Emergency Department and presented to L.B.J executive administration and medical staff. Developed and implemented a Patient Complaint database, including letter to supervisors and follow-up regarding implementation of changes. Developed and implemented a rounding schedule, spreadsheet, and follow up with departments in the facility regarding patient safety, patient satisfaction, and staff satisfaction. Updated 15 patient waiting areas to increase patient satisfaction scores, including ordering new furniture, artwork, vending, and paint.

Program Director for the Mutual Adoption Pact, the Safe at Home program, and PRAXIS programs; gathered research and data; taught and mentored with undergraduate students and participated in the Service Learning Executive Board

Gathered research and data used by Texas State faculty in their research on intergenerational relations; intercultural intergenerational relations; gerontology research. Participated in research and focus groups about the San Marcos area’s elderly population. Worked intimately with the San Marcos, New Braunfels and Wimberley Nursing Home and Hospices facilities to provide assistant through integration of Texas State undergraduate studentsProfessional Development/Speaking Engagements/Hosted Conferences:July 2009 SLIC Conference – San Antonio, TX •Featured speaker about Service Learning Programs at Texas StateAug 2009 Spirituality and Aging Conference – San Marcos, TX •Administrative assistant responsible for helping in the coordination of speakers, participants, and sponsors

Operations to coordinate import and export of Iso-tank containers & Flexi-bag products ranging from food grade to hazardous chemicals. Worked intimatly customer from origin overseas to US & Canadian ports of destination.