General Manager
Maintain atmosphere of compliance by managing all store operations to ensure that, among other things, sales transactions, customer payments and collection activities are properly performed in accordance with the Company’s operating procedures and all applicable laws. Increase store profitability through customer relationship development, community involvement, marketing, soliciting new business sources, employee training and managing all store operating expenses. Coach, lead and develop all team members to maximize their performance potential. Direct, prioritize, delegate and supervise the work of all store employees. Accurately determine loan values based off of a comprehensive vehicle appraisal, credit report and gross income. Ensure all loans are written within their loan models. Collaborate on recruitment efforts for position openings. Interview and hire qualified candidates, as well as train current staff on company policies and operational procedure. Prepare and analyze company reports and communicate information as necessary.