* Assisted in the development and execution of sales strategies to achieve revenue targets.* Monitored and tracked the performance of email templates, gathering data on open rates and responses.* Conducted proactive outbound calls to potential clients to introduce and promote company services.* Collaborated with the sales team to share insights, strategies, and successful approaches.

HIKINEX is a Multi-Channel integrated service provider that supports companies where and when they need us. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources (Manila) to provide superior support services at a fraction of the cost. We excel in the following key verticals: - CX (Customer Experience) - SOS (Sales Outsourcing Solutions) - RPO (Recruit Process Outsourcing) - eDiscovery Staffing (Offshore Project Management and Data Technicians) - BackOffice Support (Accounting, AR / AP, Executive Support and Administration) www.Hikinex.com www.Hikinexworkforce.com (eDiscovery) Scale Fast, Drive Profit – You CAN do both with HIKINEX!

* Transferred telephone calls to appropriate staff members to expedite customer service* Complete large photocopying* Responded to telephone, email and in person customer inquiries

* Taking photos for social media content * Developed content* Developed and managed content calendars for each platform to establish timely and relevant posts.

* Provide solutions and alternatives with appropriate timeframes and followed up to achieve resolutions* Build client relationship, resolving problems and following up with potential and existing clients* Delivered outstanding service to clients

* Assisted team with various marketing projects that would engage new leads and potential costumers* Created engaging content to catch attention of potential customers* Created informative and entertaining posts for social media platforms

* Managed customer from initial contact to closing with attention to detail to build loyalty