As a Management Trainee at Putien, I am learning the ropes of running a successful food business, from operations and marketing to customer service and quality assurance. I am passionate about delivering authentic and delicious dishes to our customers, while maintaining high standards of hygiene and safety. Before joining Putien, I worked as a Quality Assurance Executive at Mega Label, a leading manufacturer of labels and packaging materials in Malaysia. There, I applied my skills and knowledge in quality management, quality control, and ISO 9001 to ensure the quality and consistency of our products, as well as to resolve any customer complaints or issues. I was instrumental in boosting production efficiency, achieving over 50 successful customer complaint resolutions, and assisting in multiple process improvements. I also hold a certification in environmental management, which reflects my commitment to sustainability and environmental protection.I graduated from Universiti Putra Malaysia with a Bachelor of Science in Bioindustry, a multidisciplinary field that combines biotechnology, engineering, and business. This degree equipped me with the theoretical and practical skills to understand and apply the principles of bioindustry in various sectors, such as food, agriculture, health, and environment. I also gained valuable research and analytical skills, as well as exposure to industry trends and best practices.I am a motivated and hard-working professional who strives to produce top-level results through research, collaboration, and problem-solving. Furthermore, I enjoy working with cross-functional teams and learning from different perspectives and experiences. I am always eager to take on new challenges and opportunities to grow and develop my skills and competencies.