Initiate, develop, and coordinate major projects related to department activities; responsible for project measurement, report generation, process improvement, and data analysis.Serve as Policy Committee chair; research and author departmental and program policies.Led redesign of department's online newsfeed into a digital quarterly magazine, Inside Wake PA; serve as Editor.Manage strategic planning with Department chair and faculty to identify opportunities and facilitate focus for quality improvement and goal attainment.

Advise software development firms on strategic business issues. Serve as Project Manager and Analyst as needed.

Directed all office and data collection operations for 2010 Census in Forsyth, Stokes, and Rockingham counties, N.C.Planned, developed and successfully implemented and completed 7 Census operations to get a complete count of residents in local census office region;Supervised 4 managers, 13 supervisors and indirectly managed more than 1,000 field and office employees;Responsible for managing all administrative aspects of Local Census Office 2832 including recruiting 2,000-4,000 job applicants, testing and appointing employees, quality control, payroll administration, accountable property control, cost control, reporting progress, and preparing office for closure;Directed all phases of field activities, including data collection. Developed strategies and met all budget and schedule goals. Ensured that the quality and quantity of work produced met rigid time schedules and quality standards;Interviewed job candidates, evaluated employees and took appropriate actions regarding hiring, promoting, reassigning, and terminating workers;Oversaw continuous review and analysis of cost, quality and progress reports to ensure schedules, budget allocations, and quality standards;Made critical decisions on reassignment and relocations of resources to meet deadlines and control spending;Served as Census Bureau's representative by maintaining good public relations with the news media, community leaders, and local government officials;Recognized for Excellence in Management by U.S. Census Bureau

Responsible for supervising and managing the payroll, supply requisitioning, and all personnel activities and assuring that they were accomplished efficiently and expeditiously. Maintained the flow and quality of work to meet deadlines. Prepared and analyzed financial, quality, and progress reports relating to program expenditures and accomplishments. Assured administrative operations were conducted within prescribed time schedules and budget allocations. Managed one supervisor and 8 clerks. Promoted to Local Census Office Manager after 3 months.

Worked closely with CEO of software development company. Responsible for researching business opportunities, developing proposals and served as Project Manager. Oversaw account management. Directed and managed marketing and public relations.

Directed and produced student intake videos for the Winston-Salem/Forsyth County Schools' Office of Alternative Education. Managed database marketing project for N.C Golf.com. Assisted entrepreneurial start-up with marketing plan.

Developed and implemented award-winning integrated marketing communications program that helped grow enrollment, improve student quality, impact fundraising and placement for graduates while strengthening media coverage and increasing national rankings.

Wrote award-winning news and features for daily newspaper with 35,000 circulation. Cultivated relationships with state and local government leaders, law enforcement, school officials, and other community leaders to quickly gather reliable information. Edited copy.