Teri Dugan Email & Phone Number

Clifton Heights, PA, US

Remote

The Customer Success Manager, is a critical and strategic customer-facing leadership role. In this role, I own relationships with a portfolio of 10 Forescout strategic customers totaling approximately $4,900,000 in ARR. I am responsible for ensuring they achieve their desired outcomes and realize the value of their investments through the successful.

The Associate Customer Success Manager, is a critical and strategic customer-facing leadership role. In this role, I own relationships with a portfolio of Forescout strategic customers totaling approximately $1,800,000 in ARR. I am responsible for ensuring they achieve their desired outcomes and realize the value of their investments through the successful.

Mount Laurel, NJ/Virtual

Managed 25+ QAD Cloud Operations customers billing approximately $8,000,000 combined annual revenue across Life Science, Automotive, Food and Beverage, and High Tech verticals. The accounts were a mix of all QAD Products in various phases including new customer implementations, existing customer upgrades, and current customer support.

Virtual

The Service Management Executive role provides complete ownership of the end-to-end client experience for assigned customer accounts. This role involves Relationship Management, Project Management and overall responsibility to Drive Value and ensures Optimal Service Levels are attained for each Managed Services customer.

Virtual

The Senior Strategic Account Executive position is responsible for managing an existing book of Sungard AS customers by leveraging the tools, resources and support structure provided to meet and exceed a revenue sales quota.