Teri Kellner Email & Phone Number

Melbourne, Florida Area

* Adeptly managed a multi-line phone system, professionally and courteously verified appointment times with patients.* Verified patients' eligibility and claims status with insurance agencies.* Prepared patient charts, pre-admissions and consent forms as necessary* Correctly code, bill and follow up on all medical claims for medical supplies to various medical insurance carriers including third party claims, precisely completed appropriate claims paperwork, documentation and system entry.* Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills andknowledge.* Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medicaldocumentation.* Maintained updated knowledge of coding requirements, through continuing education and certification renewal.* Oversaw daily office operations for staff of 15 employees.* Oversaw inventory and office supply purchases.* Trained new employees on multiple medical billing programs and data entry software.* Maintaining all regulation and quality standards required for Medicare/Medicaid Licensing and JCAHO accredidation.* Reduced overhead by taking on more responsibility with creative and administrative projects.* Proficient in Microsoft Word, Excel, Quickbooks, Outlook and QS-1 electronic billing system

Central Florida

* Drive sales by overseeing the guest service and merchandising of two to three departments with sales ranging from $2-$9 million* Oversee sales floor operations throughout the entire store * Provide training, feedback and follow up on merchandising skills for sales floor team members* Lead all staffing processes for recruiting, selecting, developing and retaining talented team members.* Manage the day to day operations of the logistics team (early morning/overnight and backroom teams)* Utilize state-of-the-art technology to manage the receiving processes, freight flow and replenishment, transition productivity results and backroom inventory.*Act as leader on duty on a rotating basis, by responding to guest and team member concerns, opening and closing the store and ensuring all Target property and personnel are secure.

Melbourne, Florida Area And Georgia

* Conducted orientation sessions and organized on-the-job training for new hires.* Coordinated ongoing technical training and personal development classes for staff members.* Delivered a wide variety of courses including topics on communication, team building, and department specific processes.* Trained staff during demonstrations, meetings, conferences and workshops.* Led daily, weekly and monthly coaching, counseling and feedback sessions.* Developed departmental systems and procedures that better aligned the work flow process.* Tested all training software and hardware prior to the training program.* Led a comprehensive safety training for up to 50 staff members at a time.* Handled understaffing, disputes, terminating employees and administering disciplinary procedures.