• Implemented a global Phase Gate program for the Services Delivery organization to formalize governance, left-shift risk management, and automate contingency assessment in the organization’s environment• Influenced senior leadership on quality standards and change management processes leading to improved process usage, compliance and governance in Services Delivery• Developed a comprehensive Hiring and Onboarding program leveraging new tools to automate and streamline workflows thereby… Show more • Implemented a global Phase Gate program for the Services Delivery organization to formalize governance, left-shift risk management, and automate contingency assessment in the organization’s environment• Influenced senior leadership on quality standards and change management processes leading to improved process usage, compliance and governance in Services Delivery• Developed a comprehensive Hiring and Onboarding program leveraging new tools to automate and streamline workflows thereby reducing onboarding time from 6 months to 90 days and incorporating DEI training • Led Project Management Operations revamp project to review and update all Service Delivery project management materials to incorporate Phase Gate processes with existing materials into new SharePoint environment to create an easy-to-use venue for project managers Show less

• Built a global leadership team to drive the LGBT+ ERG’s mission and strategy• Successfully deployed major Pride events, leveraging thorough research and confident execution, increasing participation by 25% in one year• Successfully implemented a global safety policy for LGBT+ employees driven by methodical research and strategic foresight, ensuring safer travel for employees in high-risk countries• Organized and led global initiatives to foster a supportive environment for LGBT+… Show more • Built a global leadership team to drive the LGBT+ ERG’s mission and strategy• Successfully deployed major Pride events, leveraging thorough research and confident execution, increasing participation by 25% in one year• Successfully implemented a global safety policy for LGBT+ employees driven by methodical research and strategic foresight, ensuring safer travel for employees in high-risk countries• Organized and led global initiatives to foster a supportive environment for LGBT+ employees Show less

• Led the global deployment of the Kimble Professional Services Automation tool and Salesforce integration, including process and training development resulting in improved project governance and reporting• Provided leadership in developing PMO methodology, processes, and technology deployment • Managed SharePoint migration projects aligning with corporate document retention strategies• Successfully deployed service delivery projects ranging from $10K to $500K+, covering data… Show more • Led the global deployment of the Kimble Professional Services Automation tool and Salesforce integration, including process and training development resulting in improved project governance and reporting• Provided leadership in developing PMO methodology, processes, and technology deployment • Managed SharePoint migration projects aligning with corporate document retention strategies• Successfully deployed service delivery projects ranging from $10K to $500K+, covering data storage, migration, SAN, network administration, VM, and storage administration services• Successfully completed $1M+ in professional services projects and $500K+ in internal projects Show less

• Served as a charter team member of the newly formed Project Services Desk for Hitachi Data Systems, establishing new project management processes to streamline customer deployment and increasing overall PMO availability across the America’s footprint.• Increased productivity through process development and methodology review and worked with change management solutions.• Successfully deployed professional services projects, which increased size and complexity ranging from $10K to… Show more • Served as a charter team member of the newly formed Project Services Desk for Hitachi Data Systems, establishing new project management processes to streamline customer deployment and increasing overall PMO availability across the America’s footprint.• Increased productivity through process development and methodology review and worked with change management solutions.• Successfully deployed professional services projects, which increased size and complexity ranging from $10K to $200K+.• Oversaw 12% of projects in 2014, totaling $1.6M+. Show less