Teri Baskett Email & Phone Number

Richmond, Virginia, Us

Member of GDIT DR team providing services to Securities. & Exchange Commission.

Louisville, Kentucky, Us

Louisville, Kentucky, Us

Assist DR teams with development and maintenance of DR Plans. Participate in DR testing. Support Crisis response during incidents affecting Humana sites across the US. Respond to RFP and audit/compliance items related to DR. Evaluate vendor/3rd party systems and consult with line of business regarding Vendor ability to support business requirements. Develop team database and reporting/tracking. Worked on Agile project to implement new on-line plan repository. Represented team in ServiceNow implementation/planning meetings. Developed tracking of BIA and DR Tier entries and changes.

Member of Configuration and Change Management team. Maintain USAAC/HRC Definite Software Library (DSL), Configuration Management Software Metabase (CMSMB). Review all requests for change, secure code in staging area during testing cycles and move to DSL when fielded to production. Work with 5 different environments where code is developed and fielded.Work with the following applications within Serena Business Manager (formerly Mashups): RFC (Request for Change) RRT (Release Record Tracking) SCR (Software/System Change Request) CAR (Corrective Action Request) CWR (Change Waiver Request) CSR (CaliberRM Requirements Record) RMS (Risk Management System)Review of Test Team, Developers and Project Team Members' activities in Quality Center/ALM on Defect Record tracking and resolution.Ensure all Defect Records are closed and code is secure before any deployments to Production occur.Assist with document import/export and workflows for all required documents in OASIS.Projects currently under consideration/development: Accumulation of all documents for Document Control Library (DCL) Move from OASIS to Sharepoint for purposes of tracking and maintaining all required documents related to all projects, software releases, program and team procedures, test plans and reports, minutes, approvals for all application development to move forward, etc.

Set technology strategic direction for the agency. Researched developing technology and proposed implementation of improvements that fit agency's goals within cost constraints. Reduced networking expense over $70,000/year through negotiation of integrated VoIP/data network. Managed projects that implemented VM Ware and install/set up SAN. Implemented agency changes to functions, policies and procedures to put into action all federal requirements under HIPAA legislation. Designated agency Security Officer. Developed Disaster Recovery/Business Continuity Plan, incorporating contingency and risk management plans into 1 document.Responsible for IT development, planning, cost projecting, budgeting, implementation, as well as vendor selection, software purchases and hardware configurations for agency budget of almost $20 million/yearSpearheaded department project to set performance standards for IT staff, utilizing open work tickets that recorded time to response, length of time to resolution, and communication with customer while ticket was open. Facilitated program development for managed care operations, including tracking of prior authorizations and services provided for each authorization, reports back to managers and staff on current status.Co-led project on implementation of 835/837 Federal HIPAA electronic billing procedures for Medicare and Medicaid with Accounts Receivable Director. Reduced clearinghouse costs over $20,000/month. Supervise LAN/WAN administration of fully integrated data and Cisco VoIP with 15 sites, 200 workstations and 300 users. Have experience with MPLS, ISDN connections on 10/100 Ethernet. Directly supervised 8 positions

Migrated all A/R accounts from proprietary system to integrated software systemDeveloped billing specifications and procedures for all funding sourcesStandardized A/R work flow, assignment of accounts to staff and monitoring of timeliness of billing and collection proceduresReduced time in A/R from over 6 months to less than 3

Director of Consultation and EducationProvided Public Relations function for agency, including press releases, liaison with community groups/provider networks.Wrote grant proposals and conducted program analysis.Created agency brochures, annual report, written plan for services.

Coordinate contractor services for 13 county district in SouthEast Indiana. Total budget was over $4,000,000Contract services included: Therapy and counselingPsychiatric evaluationsCase management and homemaker servicesParent educationFoster parent licensing and trainingAdoption reports for court and state. Worked with District Board of 13 County Directors.

Certificate, Supervision

Bachelor Of Science, Psychology/Sociology Dbl Major

M.S. In Education, Counseling In Education Department