Tericea Hatcher
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Tericea Hatcher Email & Phone Number

Program Coordinator/Behavioral Health at Arc Of Mercer County
Location: Trenton, New Jersey, United States 6 work roles 1 school
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Current company
Role
Program Coordinator/Behavioral Health
Location
Trenton, New Jersey, United States
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Who is Tericea Hatcher? Overview

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Tericea Hatcher is listed as Program Coordinator/Behavioral Health at Arc Of Mercer County, a with 17 employees, based in Trenton, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Tericea Hatcher.

Tericea Hatcher previously worked as Sr. Behavioral Shift Manager at Arc Of Mercer County and Teacher Lead at Boys & Girls Club Of Merced County. Tericea Hatcher holds Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General from Southern New Hampshire University.

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Email format at Arc Of Mercer County

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Arc Of Mercer County

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About Tericea Hatcher

As a customer service professional with a proven track record of maintaining customer satisfaction and contributing to company success, I am motivated to help businesses thrive through exceptional communication and customer care. With strong skills in CRM systems and active listening, as well as the ability to multitask effectively, I have a history of managing large amounts of inbound calls and maintaining positive relationships with customers.In my current role as a Teacher Lead/Site Coordinator at the Boys & Girls Club, I am responsible for facilitating an engaging and educational afterschool environment for students, as well as providing administrative, leadership, and creative support to the Area Director. Prior to this role, I served as an Overnight Team Lead at Walmart, where I led a team of 50 associates and provided ongoing training, development, and support to help them succeed.I have a strong leadership background, having been commended for leading a team of 50 associates within six months of hire and recognized by the CEO of lymphedema Products for my positive attitude, diligent work ethic, and ability to promote learning processes and implement consistencies in my work. I hold a Bachelor's degree in Business Administration and am continuously seeking opportunities to expand my skills and knowledge.I am excited to connect with professionals in customer service and explore new opportunities for growth and collaboration. Feel free to reach out and connect with me on LinkedIn."

Current workplace

Tericea Hatcher's current company

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Arc Of Mercer County
Arc Of Mercer County
Program Coordinator/Behavioral Health
hermitage, pennsylvania, united states
Website
Employees
17
AeroLeads page
6 roles

Tericea Hatcher work experience

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Teacher Lead

Trenton, New Jersey, United States

Teacher Lead: I am responsible for facilitating an afterschool environment where students learn and enjoy themselves. Individuals are needed to teach numerous disciplines and other academic support for students. Teachers are responsible for the everyday function of theirprograms/classrooms. They need to develop a safe, fun, and learningenvironment where youth enjoy themselves. They help develop andimplement a program curriculum, which fosters the club's goals and mission.They are responsible for all administrative, leadership, and creative tasks associated with their program. Site Coordinator: Act as the key contact person for parents, staff, teachers, principal, etc at the assigned BGC site. Manage initial response in crisis situations and contact Area Director as needed. Provide regular clerical and administrative support to the Area Director. Prepares correspondence and reports, maintains schedule and calendar, answers telephones, and maintains electronic and hard copy files. Coordinates supervise and evaluate activities provided within a specific site, such as Power Hour. Manage initial response in crisis situations and contact the Area Director as needed.Monitor and maintain site staff attendance and transmit attendance data to Area Director.Create an environment that facilitates the achievement of Youth Development Outcomes: Promote and stimulate program participation register new members and participate in their Club orientation process provide guidance and role modeling to members.Maintains master schedule of Club activities and events, collecting and disseminating information to Club staff, volunteers, members, and families as instructed.Effectively implement and administer programs, services, and activities for drop-in members and visitors.Monitor and evaluate programs, services, and activities to ensure the safety of members, quality of programs, and appearance of the branch at all times.

Sep 2021 - Jul 2023

Team Lead

Hamilton, Nj

Empower my team to take ownership of their work and remove any roadblocks for my team to be successful. Create and develop a plan each night. Most importantly recognize the team for a job well done. Providing the team with updates, and setting nightly goals. Make sure my team's critical routines are complete by performing constant follow-up-Tour areas and coach. Review all my associates' exception management in a timely manner (points) Responsible for ongoing ULearn training for my team Weekly discussions with the team to discuss improvement and team productivity. Take Weekly inventory, Coach on all attendance terminations. Manage the team, policy and procedures through HRIS with Workday platform.

Jan 2021 - Feb 2023

Returns Manager

New Jersey, United States

Provide exceptional Customer Service to all customers.Taking measurements and fitting customers into appropriate compression garmentsMultitasking by answering phones/taking orders, managing online CHAT and responding in a timely manner to emails.Initiating return instructions, evaluating returns in the order they're received and processing exchanges and refunds- Managing return reports.Processing refunds via Authorize, Quickbooks, and Paypal.

Apr 2016 - Jan 2021

Mental Health Technician

Hackensack Meridian At Carrier Clinic

Belle Meade, Nj

Shift report: Discussing what happened on previous shiftsSearching and processing Bags of all new admission along with their belongingsPerformed vitals and rounds every 15 minutes sometimes 1:1Motivated patients to attend groups and documented each caseTrained to retrained when necessary and always put safety first and foremostTrained in Dual Diagnosis and Detox, Older Adult, Multiple Disorders, and Adolescence, Addiction, general population

Jan 2018 - Apr 2018
Team & coworkers

Colleagues at Arc Of Mercer County

Other employees you can reach at mercerarc.org. View company contacts for 17 employees →

1 education record

Tericea Hatcher education

FAQ

Frequently asked questions about Tericea Hatcher

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What company does Tericea Hatcher work for?

Tericea Hatcher works for Arc Of Mercer County.

What is Tericea Hatcher's role at Arc Of Mercer County?

Tericea Hatcher is listed as Program Coordinator/Behavioral Health at Arc Of Mercer County.

Where is Tericea Hatcher based?

Tericea Hatcher is based in Trenton, New Jersey, United States while working with Arc Of Mercer County.

What companies has Tericea Hatcher worked for?

Tericea Hatcher has worked for Arc Of Mercer County, Boys & Girls Club Of Merced County, Walmart, Lymphedema Products & Services, Inc., and Hackensack Meridian At Carrier Clinic.

Who are Tericea Hatcher's colleagues at Arc Of Mercer County?

Tericea Hatcher's colleagues at Arc Of Mercer County include Vincent Hart, Timothy Hoffman, Shelina Williams, Jennifer Brusco, and Melissa Wallace.

How can I contact Tericea Hatcher?

You can use AeroLeads to view verified contact signals for Tericea Hatcher at Arc Of Mercer County, including work email, phone, and LinkedIn data when available.

What schools did Tericea Hatcher attend?

Tericea Hatcher holds Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General from Southern New Hampshire University.

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