Teri Holman Email & Phone Number

Successfully oversee the daily operations of Michigan Works Agency and ES Specialist staff to ensure high quality service delivery to all customers. Provide mediated and facilitated services to Employment Service customers in accordance with programs, agency policies, and State and Federal regulations. Coach new hires in effective workshop presentation and train in OSMIS system for accurate, secure recording of services and daily relay of confidential information to the Michigan Unemployment Agency. Experienced in problem-resolution through attentive listening, practicing good judgment, mediation and follow-up.**Led the successful turnaround in replacing outdated materials with relevant resources to better facilitate customer job search**Established strong and effective relationships with One Stop Center staff and partner agencies**Created, led, and trained others in the successful implementation of Job Search Skills Workshops to aid in promoting placement of qualified customers into suitable employment.

Led highly energetic and motivational job transition skills seminars that empower the professional/technical job seeker to successfully shift into new careers.**Steered the development of revolutionary curriculum and implementation of professional networking workshop to empower individuals to take control of their marketing tools and transition.**Delivered hands-on leadership and training to other Michigan Works staff**Provided on-going research to keep resources current and our program cutting-edge.

Taught English and advanced writing as a foreign language. Instrumental in producing well-received advertisements and documentaries for promotional purposes. Developed and maintained outstanding relationships with educators, employers, government officials, and the public.**Created exciting and developmentally appropriate activities for diverse age groups and ability resulting in higher performance measures and overall student growth.**Recognized for being able to perform amiably in high pressure situations, while maintaining complete professionalism, composure, and sense of humor.**Skilled at recognizing and adapting to cultural and work place differences to successfully lead teams while bridging language and cultural impacts on project completion.

Coordinated and supervised teaching staff in the successful implementation of educational assessment, testing, and mentoring students aiming to perform well in education in the United States and Great Britain. Developed close relationships with parents and generated cooperation towards common goals. Monitored and documented program and student performance.**Emphasized an active, positive learning environment, high student expectations, and hands-on activities in a student-centered classroom.**Recognized for motivating, successfully educating and mentoring at-risk youth.**Instrumental in updating and developing educational programs relevant to student need and global competition.

Bachelor Of Science, English/History

Liberal Arts/English Literature