Teri Rogers

Teri Rogers Email and Phone Number

Dynamic Administrative Professional | HR & Payroll Expertise | Accounting Support | Process Improvement
Teri Rogers's Location
Coquitlam, British Columbia, Canada, Canada
About Teri Rogers

Highly motivated and results-driven Administrative Professional with a proven 16-year track record of delivering exceptional support to executives and diverse departments. Adept at managing complex projects, optimizing workflows, and consistently going above and beyond to drive team success. Possess a unique blend of technical expertise and interpersonal finesse, adept at building strong relationships and fostering a positive work environment.Key Skills & Expertise:✅Administrative Powerhouse: Expertly manage complex calendars, orchestrate seamless meetings and travel, and maintain confidentiality with meticulous attention to detail. Proven ability to prepare professional correspondence that effectively communicates key messages and builds rapport.✅HR & Payroll Maven: Navigate the complexities of HRIS systems with ease, ensuring accurate employee data management from hire to retire. Efficiently process expense reports, handle employee inquiries with empathy and expertise, and navigate leave management processes seamlessly. Instrumental in supporting wage equity audits, meticulously analyzing data to ensure fair compensation.✅Accounting Ace: Proficient in payroll essentials, computerized accounting (Sage 50 & Oracle Cloud), budgeting, and accruals. Leverage analytical skills to generate insightful reports and identify opportunities for improvement.✅Tech-Savvy Collaborator: Master of Microsoft Office Suite, DocuSign, and others, utilizing these tools to streamline processes, enhance communication, and drive efficiency.✅Dynamic Communicator & Problem Solver: Excellent verbal and written communication skills, adept at building rapport and trust with diverse stakeholders. Proactive problem solver, resourceful in finding innovative solutions to challenges and driving continuous improvement.

Teri Rogers's Current Company Details

Dynamic Administrative Professional | HR & Payroll Expertise | Accounting Support | Process Improvement
Teri Rogers Work Experience Details
  • Shaw Communications
    Administrative Assistant To Director, National Inbound & Outbound Sales
    Shaw Communications Nov 2011 - Jul 2023
    Vancouver, British Columbia, Canada
    💠Trusted Advisor: Served as the primary point of contact for all administrative, HR, and payroll needs for 300+ employees across 5 departments, earning a reputation for reliability, responsiveness, and exceptional service.💠Operational Excellence: Masterfully managed complex calendars, orchestrated seamless meetings and travel arrangements across multiple time zones, ensuring executives and teams operated at peak efficiency.💠HR & Payroll Specialist: Streamlined HR and payroll processes, efficiently processing 5-20 employee expense reports monthly (totaling $2k-10k) while maintaining meticulous records and ensuring compliance. Skillfully handled sensitive employee inquiries, proactively creating resources to empower employees and resolve issues effectively.💠Recruitment & Onboarding Champion: Played a pivotal role in the recruitment and onboarding process, supporting 15-20 hiring classes annually, ensuring a smooth and positive experience for new hires.💠Data-Driven Decision Maker: Leveraged analytical skills to generate insightful reports, analyze data, and identify areas for improvement in wage equity audits.
  • Shaw Communications
    Team Lead, Digital Network Upgrade Project (Dnu)
    Shaw Communications Dec 2009 - Nov 2011
    Vancouver, British Columbia, Canada
    💠Spearheaded a high-impact initiative leading a team of independent contractors to proactively engage existing customers regarding outdated equipment and seamlessly transition them to compatible digital services.💠Empowered team success by providing comprehensive training, clear direction, and ongoing support, fostering a motivated and efficient workforce dedicated to achieving project goals.💠Ensured operational excellence by meticulously monitoring contractor attendance, schedule adherence, and performance metrics, promptly addressing any concerns to maintain high standards.💠Cultivated a positive and productive work environment by implementing fair and consistent disciplinary procedures, promoting accountability and collaboration.💠Streamlined payroll processes by efficiently managing contractor work schedules and accurately submitting timesheets, ensuring timely and accurate compensation.
  • Shaw Communications
    Customer Service & Sales Representative
    Shaw Communications Apr 2007 - Dec 2009
    Vancouver, British Columbia, Canada
    💠Delivered exceptional customer service by expertly managing a high volume of inbound calls, addressing diverse inquiries regarding cable, internet, and phone services, billing discrepancies, and technical difficulties.💠Resolved customer issues efficiently and effectively through active listening, problem diagnosis, and step-by-step troubleshooting guidance, escalating complex issues to specialized teams when necessary.💠Proactively enhanced customer experience by identifying and recommending tailored product or service upgrades based on individual needs, driving increased customer satisfaction and loyalty.💠Maintained meticulous customer records within the CRM system, ensuring accurate documentation of inquiries, resolutions, and account updates to facilitate seamless follow-up and personalized service.💠Consistently achieved and surpassed performance targets for call handling time, first-call resolution rates, and sales conversions, showcasing a commitment to efficiency,maintaining customer focus, and exceeding expectations.

Teri Rogers Education Details

Frequently Asked Questions about Teri Rogers

What is Teri Rogers's role at the current company?

Teri Rogers's current role is Dynamic Administrative Professional | HR & Payroll Expertise | Accounting Support | Process Improvement.

What schools did Teri Rogers attend?

Teri Rogers attended British Columbia Institute Of Technology, Sprott Shaw College.

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