I am a project manager for JETLAUNCH, a self-publishing company that provides book design and project management services for authors.

I provided administrative support to all U.S. franchisees and managed the company social media along with content creation for the social media accounts. I also prepared and published the monthly company newsletter for our domestic and international franchisees.

● Answer the phones and serve as the receptionist for the office● Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.● Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.● Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.● Perform data entry and electronic filing for sales staff as necessary ● Schedule and coordinate meetings, appointments and potential travel arrangements● Prepare and modify documents including correspondence, sales/promotional fliers, reports, memos and emails● Research and compile data on industry competitors, events and information as requested ● Create and assist in maintaining newsletter template● Research business growth opportunities and share with management team● Assist in misc marketing support tasks including items like: post scheduling, content creation distribution (calendar), image creation, editing, etc. in conjunction with marketing manager

Creating conversations and building community.

Create content for ICUC's blog.Manage and create content for ICUC's social media and community spaces.Plan and execute CSR campaigns and projects.Boost company morale through content creation and community campaigns and projects.ICUC's CSR Champion with Dentsu Aegis Network's Future Proof initiatives.ICUC's Team Captain at GlobalGiving TIME micro-volunteering program.Coordinate ICUC's annual charity event in partnership with Siloam Mission: #Shop4Siloam.

Monitor comments for online news publications.

Contribute monthly blog post

Social Media Ebook ConversionsMarketingProject Management

Customer service, orders, invoicing, answered phones, supply inventory

Receptionist, phones, mailings, assist credit department and sales,

Receptionist, mailings, PowerPoint presentations creation, company publications

Assist credit department and collections