Exploring AI Augmented UX Design with ChatGPTService Design, UX management, Accessibility design and hands-on design of Digital Services. The main customer is Mavi, the Agency for Rural AffairsDevelopment of e-services for the national and EU agricultural support payments and their control.Main tools: ChatGPT, Sketch, OmniGraffle, InVision, Photoshop, Siteimprove, Confluence, JIRA, Git and HTML5A lot of rapid usability testingTukisovellus on tietojärjestelmä, jolla käsitellään viljelijätukien hakemukset. Noin 1,5 miljardia euroa maatalouteen kulkee Tukisovelluksen kautta. Käyttäjiä noin 1 000Vipu on viljelijöiden verkkoasiointipalvelu. Vipu-palvelussa voi laatia sähköisen tukihakemuksen ja tarkastella maatilan tukihakemustietoja ja karttakuvia. Lisäksi sillä voi selailla maatilan tietoja ja hyödyntää karttatoimintoja myös tukihaun ulkopuolella. Vipulla on noin 45 000 käyttäjää ja noin 94% maataloustukien hakijoista käyttää VipuaTein käyttöliittymäsuunnittelua, käytettävyystestausta, saavutettavuustestausta ja -suunnittelua.Työkalut: ChatGPT, Sketch, Figma, OmniGraffle, InVision, Photoshop, Siteimprove, Confluence, JIRA, Git ja HTML5

Service Design, UX management, Accessibility design and hands-on design of Digital Services. The main customer is Mavi, the Agency for Rural AffairsDevelopment of e-services for the national and EU agricultural support payments and their control.Main tools: Sketch, OmniGraffle, InVision, Photoshop, Siteimprove, Confluence, JIRA, Git and HTML5A lot of rapid usability testingTukisovellus on tietojärjestelmä, jolla käsitellään viljelijätukien hakemukset. Noin 1,5 miljardia euroa maatalouteen kulkee Tukisovelluksen kautta. Käyttäjiä noin 1 000Vipu on viljelijöiden verkkoasiointipalvelu. Vipu-palvelussa voi laatia sähköisen tukihakemuksen ja tarkastella maatilan tukihakemustietoja ja karttakuvia. Lisäksi sillä voi selailla maatilan tietoja ja hyödyntää karttatoimintoja myös tukihaun ulkopuolella. Vipulla on noin 45 000 käyttäjää ja noin 94% maataloustukien hakijoista käyttää VipuaTein käyttöliittymäsuunnittelua, käytettävyystestausta, saavutettavuustestausta ja -suunnittelua.Työkalut: Sketch, Figma, OmniGraffle, InVision, Photoshop, Siteimprove, Confluence, JIRA, Git ja HTML5

UX management and hands on design of Digital Services. Main custome is Mavi, the Agency for Rural AffairsDevelopment of e-services for the national and EU agricultural support payments and their control.Sketch, OmniGraffle, InVision, Confluence, Usability testing, GIMP, Trello, JIRA.Social Media Management for Fyyri (Twitter, LinkedIn, Google+, Pinterest, Slideshare)

I managed all the projects in Briim both digital and otherwise. A full responsibility of all the Project Management and the User Experience activities.Including among others:- User Experience and Project Management for HTML5 Application development. Aivobic Player for Android.- Web site update- Social media strategy creation and implementation. - Trade Show participation

2011 February - 2013 April, Nokia FinlandProject Manager/Process Development Manager/Product Owner, Nokia ICMI was a Project Manager for Nokia Care to introduce Live Chat and Virtual Assistant for Customer Support Project Scope: - Interactive Online Chat deployment in 12 Contact Centers, in 27 languages, and in 56 countries- Allows customers to get fast and easy support on Nokia products and services- Bring 1.1 ME annual cost saving to Nokia by improved Contact center efficiencyResources: Average of 12 people and 870k€ annuallyResult: 80%+ CSAT and a shift from Email to ChatExamples: http://www.nokia.com/us-en/support/contact/ and http://www.nokia.com/fi-fi/tuki/yhteystiedot/The Nokia Care Live Chat has been extremely reliable and well liked service.The deployment project of the Live Chat won Above and Beyond award for excellency in the Nokia Care.I was also a Process Development Manager for new improvement projects for the Nokia Care. Especially working on the Social Media feeds for the Nokia Care Application for 100+ countries. I was also an Agile Product Owner for the Nokia Care Live Chat.

• I was a Product Manager for the Ovi Music Service based Playlist Sharing Social Media Service• I was a Product Manager for a new web based Radio Service with Social Media• I owned the Social Media Music features across all platforms (S40, S60, Maemo/MeeGo and OVI) and worked with asset Product Managers to ensure a consistent and compelling implementation.• I was responsible for working with all platforms (S40, S60, Maemo/MeeGo and OVI) as the Music Service representative for FM Radio, Internet Radio and Podcasting client development ensuring that Music Service enablers were used as widely as possible.

• I was responsible for systematic finding of new possible features for the Nokia Music offering from various sources: Nokia Research Center, Nokia Music IPR Portfolio, 3rd Parties, Nokia OVI Teams and Nokia Devices. • I was responsible for evaluating these features for Consumer Desirability, Financial Viability and Technical Feasibility. And making quick visualizations for these features. • Each quarter I presented Music Management with up to three new feature proposals.

• I aligned the User Experience strategies between OVI and Nokia Music• I was an acting Product Manager for the Nokia Social Media Music project• I was responsible for User Experience of the New Music Experiences in the Hear new.• I planned and supervised market studies, idea and concept creation and user validation of these concepts. I also did hands on planning and facilitation of ideation workshops. • I did a lot of desk research on Music and Radio applications in the field especially in the Japanese market

• I was responsible for the User Experience for all Hear new services: Music player in MC and PC, Music Services. Podcasting and Visual Radio• I led multisite, multinational User Experience Team (up to 5 people) in Espoo, Finland and Vancouver, Canada. All the related line management duties: recruiting, budgeting and so on.

• I was responsible for the UI for Visual Radio in S90, S60 and S40 devices. • I participated on the UX target setting for the Visual Radio service• I planned and supervised Usability tests and Market Studies, drove new features and harmonization for the Visual Radio applications in S90, S60 and S40 devices.• I did the localization co-ordination of the Station Directory Service for 49 languages• I studied competing services for the Visual Radio, (EZ-FM, Virtual Radio) • I participated in the planning of the multi platform strategy of the Visual Radio

• I created a preloaded ringing tone and UI tone strategy for NMP APAC region • I managed development of preloaded ringing tones and other UI tones by subcontractors• I negotiated contracts with ringing tone subcontractors, I also renegotiated lower prices for existing contracts with subcontractors• I managed technical projects e.g. General Midi Sound Bank creation for Nokia phones

• I led User Interface Design Team (up to 16 people) the multicultural team consisted of: UI Graphic Design, UI Localization, Usability and UI Interaction Design• I recruited, budgeted, trained and planned UI Design activities in NMP Tokyo• I managed the team for the JNM-01 PDC phone localization and graphic design• I managed the team for work on APAC version of Nokia 7560 EPOC OS Device UI Design. Series 60 Platform. Symbian OS• I managed the team on Competitor Product Analysis of UI• I also managed the UI design of i-mode browser, Java, Japanese editor and polyphonic ringing tone composer design for a mobile phone

- I was responsible for UI Specification for the following Nokia products:8110, 8110i, 6110, 6150, 8810, 7110, 7650, and upcoming WCDMA phone- I specialized in GSM SMS UI Interaction Design- I also designed User Interaction for TTML browser, Calculator, Games, Cell Broadcast, and GSM Supplementary Features- The technical writing was done with Interleaf.

• I implemented simulation Fluidized Bed Gasification and Combined Power Generation programming in Fortran in UNIX OS for APROS simulation program• I implemented Visual Basic 3.0 programs for text file handling