Terone O'Neal - Sr. Sap Solutions Architect (Mba) Email & Phone Number

Columbus, Oh, Us

Minster, Ohio, United States

Drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.• Onboarding in SAP (NPAConnect) and Training for all Europe, Asia, North, Central, and South America locations.• Monitor change progress and evaluate against success metrics and reported to the executive team• Responsible for driving faster adoption, higher ultimate utilization of, and proficiency with the changes that impact employees. • Increase benefit realization, value creation, ROI, and the achievement of results and outcomes.• Manage group and individual stakeholder needs and concerns as needed, and analyze stakeholder data• Coordinate with other teams across Talent and the Businesses to understand project implications. • Train and coach leadership and change agents across the business on methods and approaches for successful change engagement.• Developed and supported Super Users Trainers Program.• Lead OCM resources in consistent on-time, on-budget delivery of strategies and plans while maintaining client satisfaction.

United States

Serves as R/3 & HANNA SAP implementation functional analyst (site preparation, conducting end user training, validating site readiness, ensuring post go-live adoption and retraining if necessary and making decisions at the site level and will be the first line back to the larger project team). Responsible for site preparation, conducting end user training, validating site readiness, QA testing, ensuringpost go-live adoption and retraining of software functionality.• Acts as a liaison between business and technology• Collaborates with cross-functional teams and subject matter experts as a Change Management Champion to rollout systems and processes through the organization• Conducts system testing• Works collaboratively across various levels and functions to resolve and prevent issues- Change Manager - Acts as the liaison between business and technology.- Learn the future Univar Solutions processes, functional operations, and ultimately partner up with an internal Business Subject Matter Expert (SME), who will provide the Process Expert direction.- Deployed out to the field and work independently to train, understand how to fit different business processes and how to solve any problems.- Trains and supports Ops employees in TM, WM, IM, MM, LE, LO, LE, SD, PP for a successful go liveSystem Testing- Conduct system testing per defined testing scripts- Identify gaps- Develop / modify new test scripts as needed- Lead End Users through User Acceptance Testing (UAT)User Support- Lead the end-users support to answer questions & resolve problems at a specific site / location- Serve as front-line resourceSite specific responsibilities- Validating site specific data & resolving issues- Ensuring the Univar Solutions Template will meet local business needs and adapting as necessary- Identifying key reports / metrics for site management to monitor project execution

Columbus, Ohio Area

• Responsible for providing support to the sales team and customers during the sales process • Oversaw implementation software Mirosoft365 CRM conversion• Change Manager• Responsible to assist customers resolve sales-related issues in a timely manner• Responsible for tracking sales leads contract generation, new accounts auditing and data entry

Indianapolis, Indiana Area

Responsible for establishing and maintaining business relations with general contractors, architects, dealers, distributors and customers, and prospective customers.• Increased sales by 80% over previous year as I worked closely with the City of Indianapolis on the Downtown Indy contract.#ONO

Midwest Region

Oversee the development of territory managers through coaching and positive reinforcementprospecting, qualifying, and closing direct business sales in Medical Billing within healthcare industry while manage, and update the Regional book of business to ensure quota achievement by all Territory Managers. #ONOResponsible to train and support the physicians and their staff in various coding procedures and provide support in billing and follow-up as required. Hire, educate, retain and promote talented sales people and communicate, implement, and monitor the Healthcare Professionals & Physicians Strategic Plan.

Intensive commercial loan broker training that empowers entrepreneurs with the tools, resources and knowledge to successfully start and operate their very own commercial finance business.#ONO

Worldwide

I was in charge of processing a high volume of sales orders, taking phone calls from customers, communicating feedback from customers to the sales team, checking prices and the status of orders, and reporting monthly results to the team. I used IT software such as the Microsoft Office Suite and CRM systems, because the job involves a large amount of data entry and retrieval. Excellent organizational skills and the ability to manage a large number of accounts at the same time should stand you in good stead with employers.#ONO

Columbus, Ohio Area

Assisted with the SAP (WM, IM, CRM & ECC) conversion.• Change Management Team• Quoted products, services, and solutions to small, medium to large accounts at external sales’ request• Manage our 1st and 2nd Tier Dealer Networks• Met or exceeded sales goals and average between $2-3.5 million in annual sales.#ONO

Columbus, Ohio Area

Sales/Service RepresentativeOversee sales accounts for the southern part of Columbus, OH – including the Giant Eagle and Kroger grocery store chains, Wal-Mart, and Meijer’s – managing inventory/back-stock, executing corporate plans at store level, selling programs & displays, stocking shelves, building displays, writing credits and ordering products. Create weekly and monthly store sales projections, collaborate with merchandising manager to resolve customer issues, and serve as first-line problem solver between retail management and Kraft.#ONO

Serviced University of Louisville hospital, Kentucky State University, Ashley Furniture, and local chain restaurants in Kentucky and Indiana by providing food/bar supplies, equipment, dinnerware, and janitorial resources. Functioned in a consultant capacity by introducing resources for clients that helped them maximize profitability and remain competitive by: enhancing their marketing strategies, assisting with restaurant menus, boosting sales, streamlining business operations, hiring and retaining top industry employees, and keeping abreast of current market trends.

Managed $40 million store operation with over 200 contractor company accounts, 150 employees and department managers, warehousing and distribution, and coordinated scheduling of supervisors, sales associates, and assigned personnel. Conducted employee training and mentoring, directed overall safety and security of departments and store-specific programs including installed sales, delivery, and product services. Administered, controlled, and monitored store expenses, and ensured that all corporate financial and merchandising standards were maintained and enforced.

Louisville, Kentucky Area

Founded small chain of custom retail embroidery stores after initial investment of $10,000 which produced first year annual sales of $150,000 (2001) under Commissioned detailed demographic study to determine suitable custom retail embroidery store locations, negotiated merchandise and supply deals with vendors, and commercial leases with landlords. Presided over company operations and personnel, initially training employees then subsequently focusing on marketing, company expansion and growth.* Detail-oriented tasks in fast-paced working environment

Consulted with U.S. Army, state and local contractors and privately-owned local businesses to understand shop layout and needs, then designed shops and recommended best machine for job. Routinely sold $10,000 table saws, $4,000 dust collectors, $20,000 laser cutters, and CNC Routers priced at up to $30,000, specializing in Northtech line from Taiwan.

Louisville, Kentucky Area

Knowledge of kitchen and bath cabinetry, materials, finishes, and detailing• Achieved 180% of sales quota.• Proven history of meeting & exceeding $20,000 monthly sales quota.

Louisville, Kentucky Area

• Keen ability to change attitude of sales force to make them more productive. Design, develop and implement appropriate learning solutions to train sales force.• Strong “closer” and “deal maker” with emphasis on solution-selling presentations. Consistently achieve/surpass established sales goals and boost company’s market share.• Readily establish rapport with individuals at all professional levels and from diverse cultures. Set high goals for self and others and introduce means to reach targeted goals. Excellent troubleshooter.

Louisville, Kentucky Area

Enjoy engaging with others and have a winning personality and high sense of responsibilityDetail-oriented tasks in fast-paced working environment

Master Of Business Administration - Mba, Health/Health Care Administration/Management, 3.5

Activities and Societies: N/A

Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services, 3.56

Business/Managerial Economics

Education record

High School Diploma, General Studies