Teroy A Spencer Email & Phone Number

Buckinghamshire, England, United Kingdom

Currently leading a global team, overseeing Group ICT, information, physical and web security, effectively delegating tasks, monitoring performance levels and serving as a mentor to develop high-performing employees. Business IT alignment with roadmaps, Group vision and strategic plans; reviewing business cases, compliance factors, CBA and IT management plans with regular changes and new tools.

United Kingdom

iRoyle-IT consultancy for SME offering a range of services from Support to High Level Strategy Consultancy.

• Oversaw website platform migration and office relocation aimed at raising business value and operational agility through delivery of enhanced IT solutions, back-office data excellence and modernisation of existing systems.• Improved customer experience by expediting a new mobile billing platform, enabling easier payment capabilities.• Reduced costs and streamlined operations by introducing Google Apps and new processes for existing tools.• Led systems design, enhancements, administration, user onboarding, creation of training manuals and practices.• Contributed to discussions pertaining to ROI, productivity and company direction during C-level meetings.

Exeter, United Kingdom

• Launched company’s 1st IT Department from ground up into a thriving function with effective budget management, implemented roadmaps, policies, processes, helpdesk, continually optimised security and robust IT strategies.• Championed numerous continuous improvement initiatives that have resulted in increased efficiencies, streamlined process improvements, additional cost savings, alignment with corporate mission and facilitating rapid growth.• Empowered all business functions by instilling a collaborative working culture and communication channels.• Pioneered IT operations and security functions for a new Cloud platform across 3 continents with offices.• Accelerated company’s ability to attain ISO 27001 via streamlining of IT procurement and new security features.• Maximised uptime of technical platform via the implementation of new multi-site cloud.• Transformed the company’s licensing through optimised software solutions with significant cost benefit.