Brandon Terpstra Email & Phone Number

Los Angeles, CA, US

United States

Los Angeles County, California, United States

• Supervises, reviews, and, approves estimates written by non-Progressive body shop estimators
• Manages the repair process for active claims at shops within Progressives network of body shops
• Prepares and presents vehicle production metrics for coaching body shops to meet goals we set together that can show trends and patterns of efficiency or efficacy

Los Angeles County, California, United States

• Sets clear and accurate expectations regarding repair duration, estimate detail, repair outcomes and financial obligation
• Inspects vehicles and writes estimates in an accurate and timely manner, or may review the accuracy of estimates already written, appropriately documents claim related information, and makes decisions consistent with.
• Completes vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines while coming to an agreed price with auto repair facilities

Pasadena, California, United States

• Identified and interviewed witnesses, obtained recorded statements and police reports as needed.
• Proactively communicated and set expectations with customers; focuses on an expeditious resolution of the claim to minimize loss of use costs
• Made liability decisions, analyzed appropriate aggravating factors and potential for shared responsibility, and set up subrogation when appropriate

San Dimas, CA

• Worked with a team of Business Continuity Planners and Coordinators that support all ADP Divisions globally. Works with the Business Resiliency Team to implement a global business resiliency program to include:
• Risk Threat Analysis
• Business Impact Analysis
• Process Flows
• Business Continuity and Incident Management Plan Development
• Conducting Exercises

University Of La Verne

• Recruitment/Publicity Chair​ responsibilities included:
• Oversaw Publicity Committee
• Creatively advertised the Society as well as specific events hosted by the chapter
• Created Flyers
• Worked with our IT Coordinator to create and maintain content for our chapter website and Facebook Group
• Customized and provided press releases for our school newspaper

Dover AFB, Delaware

• Supplied, managed, and maintained over $2M worth of weapons, ammunition, and communications equipment
• Maintained accurate records of the inventory and storage of various arms, military weapons, limited cleaning supplies and limited safety equipment (as required)
• Prepared and submitted required reports; attended educational seminars related to weapon maintenance and training (as required); stayed current on arms regulations and directives
• Conducted training on proper safety procedures and correct handling of various weapon systems
• Prepared numerous weapons, ammunition, and satellite phone packages for the fly-away antiterrorism program, the Phoenix Ravens

• Reported to the Commander of the Pacific Air Force Headquarters; provided Security for incoming and departing aircraft and performed security functions within the Headquarters
• Led, managed, supervised, and performed security force (SF) activities, including installation, weapon system, and resource security; antiterrorism; law enforcement and investigations
• Provided air base defense; armament and equipment; training; pass and registration; information security; and combat arms duties
• Operated communications equipment, vehicles, intrusion detection equipment, crew served weapons, and other special purpose equipment
• Provided oversight, guidance, and assistance to commanders with the application of information, personnel, and industrial security programs

Business Administration, B.S.

Activities and Societies: National Society of Leadership and Success Chapter, Dean's List

General Studies

Activities and Societies: Dean's List