● Developed annual and long-term human resource objectives for 3,000+ employees at financial technology solutions company generating over $2.2B in annual revenue. Delivered global vision, strategy, systems and process to streamline operations. Assisted HR in the company's transition from public to private.● Contributed to scaling growth of global business by streamlining HR operations. Ensured optimization of people systems and processes by driving selection, implementation, and upgrade of all current and newly introduced people related technology. ● Implemented technical and process solutions to fulfill business needs by collaborating cross-functionally with various departments to understand and establish strategic priorities. Recommended changes in conjunction with company-wide initiatives. ● Finalized local configuration of HRIS for EMEA and APAC to continue optimizing operations. Focused on planned objectives and worked to ensure improved employee skills, knowledge, motivation, and contribution opportunities.● Provided leadership to HR team to ensure compliance with federal and state requirements. ● Established business and financial objectives by promoting, evangelizing and directing use of HRIS system, data, and processes through collaborative relationship management, leadership, and educational initiatives.● Visualized employee engagement to optimize delivery and support of compliance and employee life-cycle related programs by overseeing and supporting members and activities of Global HR Operations teams. ● Improved process tracking and data reliability to 80% by developing and implementing global HRIS data integrity strategy. ● Created workforce analytics strategy and implemented system. Enhancing analytic capabilities to provide executive dashboards, trend insights and forecast capabilities, general data queries and data/reporting self-service to partners.

● Delivered 3-year comprehensive roadmap for process transformation in service of automation, standardization, and centralization of HR processes and systems where possible. Utilized strong project and change management skills to support effective execution.● Achieved successful global launch of HRIS to enable global workforce visibility, master data source and HR operations optimization.● Ensured compliance with SOX, PCI, applicable employment regulations and best practices that were aligned with meeting needs of business, while improving employee experience. Maintained clear communication, collaboration, systems, and workflow integrations.● Eliminated 90% of manual operations work requirements by automating employee workforce transactions through HRIS workflows, such as onboarding, offboarding, and employee status changes.● Implemented global Salary Planning technology to drive consistent compensation strategies and budget management. Solution eliminated manual execution and tracking, improved budget accuracy and increased process efficiency.

● Integrated newly acquired employees during mergers and acquisitions by developing standardized approaches. Created repository of project plans, templates, resources and tools while managing deal types, equity and assets. ● Performed analysis of talent metrics and qualitative information to inform design, set objectives and measure effectiveness. In addition, provided documentation, education, and training to managers and employees on various compliance requirements.● Improved global talent initiatives and programs such as manage by objectives, performance management, and learning by implementing tools and framework.● Coordinated global launch of recognition platform by implementing program management strategies and system. Encouraged regular team recognition across global teams by creating quarterly campaigns.

● Aligned company goals with HR practices by developing and leading strategies to be implemented for improving overall employee motivation. Established high-performance culture emphasizing empowerment, excellence, and productivity. ● Addressed critical areas leadership performance, organizational challenges and development, and management of all administrative aspects of HR department to impact employee and company performance.● Supported business needs by providing guidance to company President and department managers to address areas like talent management, operational excellence, and ongoing organizational development. ● Monitored HR policies, practices, and processes to determine efficiency and effectiveness. Recommended improvements to achieve and deliver improved business results.company closed

● Continued to enhance the HR Hotline portal and service delivery, integrated alternative vendor and optimized service delivery. ● Achieved 95% client retention by spearheading campaign to reintroduce products to current partners to build relationships and retain clients. ● Contributed to reaching 53% profit margin for quality product management by leading business forecasting and strategic planning.● Enforced approaches in accordance with established regulations, compliance and governance requirements and/or best industry practices. Developed and managed new corporate products, HR Hotline, and HR administrative outsourcing. ● Reduced client exposure by driving team management efficiency while designing, developing and implementing remote human resources administrative support services (HRO). Established call center type environment focused on team collaboration.

• Visualized and implemented two segments of business; HR remote services and HR Hotline products. • Assisted with planning and execution to achieve business results related to process efficiencies and improved service capabilities. • Provided leadership and ongoing business management to ensure business operations were efficient and effective, meeting customer and company expectations.

Provided practical, consistent, and proactive HR support, and advice to executives and managers on HR procedures, policies, best practice, recruiting, hiring, benefits, workers compensation, employee relations, performance, and termination for small to mid-sized employers.

Created HR Infrastructure, managed State & Federal Compliance, Policy Management, Employee Relations, Benefits Administration, Workers Compensation / Claims management / Return to work programs (loss control) ,OSHA audits & compliance / Investigations and documentation, Injury Illness Prevention Programs, Safety Programs / Training, Creation/Maintenance of Safety Manaual, Employment Verification / Immigration, Terminations and New Hires – Fit for duty exams & drug testing.