Terrance D'Souza Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

• Overseeing a team of 30+ employees in all aspects of the WSIB’s corporate reporting, data science, AI, predictive modelling and primary research functions.
• Accountable for providing decision support to the Board of Directors, CEO, Executive Committee and front line executives on WSIB’s Strategic and Operational Performance and communications up to the CxO level regarding.
• Created and implemented the WSIB’s Analytics Strategy that included the development of the people, process, and technology plan to deliver analytics at scale.
• Fostered a data driven culture within the organization resulting in improvement in all key metrics including claim durations, customer satisfaction and employee engagement between 2019 and 2021.
• Led the development of a framework to measure and assess productivity across the enterprise resulting in the reallocation of $17M from back office support to front line staff.
• Built and nurtured C-level relationships to solidify partnership and commitment within the organization while improving awareness of how to leverage technology, AI and analytics, increasing product adoption and driving.

Toronto, ON, CA

• Recruited, developed and led a multi-disciplinary team of 10+ employees that leveraged technology, data and analytics to drive an enterprise-wide transformation with the end goal of increased financial viability and.
• Developed and implemented the WSIB executive performance evaluation framework, aligning executive performance to the strategic plan and priorities. The framework is used by the Board of Directors in the executive.
• Created and led the WSIB Economic Roundtable responsible for aligning economic modelling and assumptions across the enterprise including those in strategy, finance and actuarial.Received the IAIABC Innovation Award for.
• Selected for the WSIB’s accelerated leadership program in 2017. The program selects and develops five high potential leaders from across the organization identified by Executive Committee.

Toronto, ON, CA

• Co-led the development and execution of the strategy and roadmap that resulted in the elimination of the WSIB’s $14.1B Unfunded Liability over a 7 year period and a 46% reduction in the average premium rate over 10.
• Developed and implemented the WSIB executive performance evaluation framework, aligning executive performance to the strategic plan and priorities and used by the Board of Directors in the executive compensation plan.
• Provided strategic and operational support to the COO and operational team that reduced overall benefit spend from $3.1B in 2011 to $2.5B in 2018.

Toronto, ON, CA

• Recruited by the Chief Actuary to lead a team of 15+ Experience Rating Advisors and Business Analyst in the delivery of the WSIB’s three Experience Rating plans that collectively included approximately $700 million in.
• Managed the implementation of a new service delivery model that introduced a more consistent approach, streamlining the business process and increasing direct engagement through a consultation model, which had the.
• Led the implementation of the recommendations of the 2009 external review of the WSIB’s Experience Rating Programs review that resulted in annual savings of $20M.

Toronto, ON, CA

• Led a team of consultant’s in delivering state of the art health and safety training and consultation to Small business Employers in Ontario to improve their health and safety cultures and reduce lost time injuries and.
• Led the development and launch of the WSIB’s first on-line program in 2006 to expand access to the program.
• Partnered with the Health and Safety Associations, Business Associations and community colleges to develop additional channels for program delivery.
• Over one year, expanded the number of business enrolled in the program annually by 50%, while maintaining customer satisfaction and engagement.

Toronto, ON, CA

• Audited workplace health and safety management systems and provided guidance to employers on improvements
• Lead auditor on various large audits of construction, manufacturing, mining, health care and retail sector firms
• Led initiatives to redesign the Workwell Audit and create programs to improve customer experience and performance

Toronto, ON, CA

• Marketed and delivered a health and safety leadership program for business owners in several Ontario communities.
• Evaluated workplace health and safety and disability management programs and provided professional guidance.
• Developed and facilitated a train-the-trainer program for other health and safety professionals.
• Led a project team that developed a new financial incentive for the Program
• Led the project team that created the WSIB’s first e-learning program for employers

Mississauga, ON, CA

Monona, Wisconsin, US

Responsible for setting the vision, mission, and strategic direction of the Association. The Board consist of international executives focused on helping the IAIABC achieve its mission of finding solutions to reduce harm and aid recovery from occupational injuries and illnesses.Achievements:Member of the Audit and Finance Committee.Board Liaison to the.

Queen’S Executive Program

Strategy

Certificate In Strategic Enterprise Analysis And Consulting Skills

Governance

Masters Certificate In Risk Management And Business Performance

Basc, Occupational Health And Safety