Terre Baker Email & Phone Number

Tampa, Fl

Provide technical oversight on construction defect claims. Direct handle coverage litigation against the company inclusive of bad faith litigation, as well as high exposure litigated matters. Reinsurance reporting. Attend mediations and work with defense counsel to ensure compliance with the company's litigation management guidelines. Collaborate with claims professionals to achieve best case outcomes and provide reserve and settlement authority as needed. Also collaborate with management on the unit's highest exposure cases as well as bad faith and claims involving significant coverage issues. Complete quarterly claim reviews of construction defect claims professionals. Participate in training and special projects.

Tampa/St. Petersburg, Florida Area

Responsible for timely and accurate coverage investigation and analysis to include issuance of Reservation of Rights letter and coverage declinations in collaboration with branch management and Technical Claims.Appropriate and timely communications to establish liability and defenses.Clear, concise communication and collaboration with internal and external customers.Timely recognition and analysis of Risk Transfer to include contractual obligation of the insured and those of third parties.Responsible for timely and accurately identifying high exposure claims and collaborating with branch management and Technical Claims as appropriate.Proactive direction of litigated claims with an eye toward the most cost effective resolution.Detailed and well-documented analysis of all aspects of claim handling from receipt to resolution/closure.

Tampa/St. Petersburg, Florida Area

Responsible for coverage analysis, liability investigation and determination, damages evaluation, litigation direction, and resolution of auto and general liability claims with varying exposures.Responsible for establishing and maintaining clear communication and collaboration with internal and external customers.

Somerset Nj/Malta Ny

Transferred to a Home Office position as a key member of the Claims Effectiveness Team that required knowledge of nationwide jurisdictions.Responsible for reviewing closed Commercial General Liability and Automobile Liability claims for 14 offices of the National and Business markets as well as Wausau Insurance Company.Accountable for identifying industry Best Practices and leakage, compiling data, preparing and presenting the results of file reviews to regional and corporate management.Conducted both branch office training and office inspections.

Somerset Nj

Managed office's highest exposure Commercial General Liability and Automobile Liability claims. Types of exposures handled included landlord/tenant, construction, garage operations, elevator maintenance, snow/ice contractors, maintenance/janitorial service providers, trucking, livery, retail, restaurants, and prescription liability.Reported directly to Home Office Examining on appropriate cases.Responsible for managing the practices and billing activities of outside counsel, prepared for and attended trials. Worked closely with insureds' Risk Managers to obtain the best possible case outcomes.