Terrell Bryant Email & Phone Number

Mclean, Va, Us

Annapolis Junction, Md, Us

• Administrate Microsoft 365 and Azure platforms• Manage and configure users, groups, and domain policies in Azure AD• Manage IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.• Support network infrastructure by maintaining, modifying, and upgrading systems• Interact with several teams to provide technical solutions to support program efforts• Maintain AWS EC2, Route53, VPC, and IAM services• Maintain on-premise virtual infrastructure, vSphere, vCenter, vSAN, and Nutanix clustersProjects- Datacenter network re-architecture and upgrade of systems from EOL systems to Cisco 9000 Catalyst series systems to increase data center network bandwidth and security- Deployment of Yubico YubiKey to program to increase IAM security by utilizing FIDO2 protocol to implement MFA policies for program systems and cloud applications hosted in AWS/Microsoft 365-Installation/Upgrade of APC Smart-UPS systems in multiple sites to increase system availability and protection

Dallas, Tx, Us

• Support 500k plus users across many different government, state, and local agencies with user base increasing• Supporting migration of large user base from Skype for Business to Microsoft• Monitor Microsoft Teams conference lines for various agencies to maintain availability• Monitor Microsoft 365 tenants for potential bottlenecks • Utilize BMC Remedy ticketing system to resolve reported infrastructure and client issues• Create reports to pass down to the following NOC shift to keep teams updated with changes

Reston, Va, Us

• Maintain full-scale testing environment utilizing VMware vSphere and vCenter to manage virtual machines and ESXi hypervisors• Configure enterprise Cisco switches/routers to support product security testing and network reliability• Configure and maintain Dell R630/R640 servers loaded with Microsoft Server 2012, 2016, and 2019• Continuous testing of software to ensure software product meets government client requirements• Perform maintenance of test environment to maintain hardware and software availability to support testing efforts• Communicate with Software Engineering/Integration teams to maintain high quality software product• Utilize automated test scripts in support of Q/A efforts• Perform automated and manual testing using a multitude of testing methodologies• Review/verification of software documentation

Moncks Corner, South Carolina, Us

- Provided desktop support for multiple businesses ranging from small to large- Utilized Connect Wise Automate/Manage to complete tier I-II tickets based on client issues- Configured network equipment such as pfSense firewalls, Ubiquiti UniFi access points, and Ubiquiti UniFi switches. Edited pfSense firewall rules and installed other tools such as Snort for added network security- Configured OpenVPN for remote users from many of the client companies- Setup and maintained 3CX PBX VoIP phone systems for clients- Responded to emergency network outages after natural disasters to replaced damaged equipment- Setup services and applications for new client employees- Monitored daily/weekly system backups for critical client equipment/applications- Installed and maintained IP cameras for clients for live/recorded footage via Blue Iris/GeovisionNotable Projects:Microsoft Surface DeploymentMobilized the management team of Sander’s Brother’s Construction through the deployment of 35 Microsoft Surface Pro devices setting up the necessary applications and VPN access. Allowed administrators/managers to handle business and monitor construction crews in the field increasing productivity.

Kohler, Wisconsin, Us

-Provided desktop support to keep manufacturing downtime to a minimum-Assisted in desktop migrations from Windows 7 to Windows 10-Managed/Customized InfinityQS Proficient to help collect data for Quality Control Engineers to build the highest of quality products-Setup user's mobile devices with MobileIron for Mobile Device Management (MDM) to gain access to critical business information on the go-Documented all local and network printers for a corporate inventory project

Spartanburg, Sc, Us

Gained experience in a virtualized environment while working inside of a data center. Task included monitoring and upgrading virtual machines/host. Helped implement Rubrik cloud data management system to backup virtual machines into Microsoft Azure. Built reports of virtual machines using VMware Cost Insight to help other departments understand their monthly virtual machine costs. Used internship as a learning platform to elevate myself technically and professionally.