Terrell Bryant Email & Phone Number

Mclean, VA, US

Annapolis Junction, MD, US

• Administrate Microsoft 365 and Azure platforms
• Manage and configure users, groups, and domain policies in Azure AD
• Manage IT systems including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Support network infrastructure by maintaining, modifying, and upgrading systems
• Interact with several teams to provide technical solutions to support program efforts
• Maintain AWS EC2, Route53, VPC, and IAM services

Dallas, TX, US

• Support 500k plus users across many different government, state, and local agencies with user base increasing
• Supporting migration of large user base from Skype for Business to Microsoft
• Monitor Microsoft Teams conference lines for various agencies to maintain availability
• Monitor Microsoft 365 tenants for potential bottlenecks
• Utilize BMC Remedy ticketing system to resolve reported infrastructure and client issues
• Create reports to pass down to the following NOC shift to keep teams updated with changes

Reston, VA, US

• Maintain full-scale testing environment utilizing VMware vSphere and vCenter to manage virtual machines and ESXi hypervisors
• Configure enterprise Cisco switches/routers to support product security testing and network reliability
• Configure and maintain Dell R630/R640 servers loaded with Microsoft Server 2012, 2016, and 2019
• Continuous testing of software to ensure software product meets government client requirements
• Perform maintenance of test environment to maintain hardware and software availability to support testing efforts
• Communicate with Software Engineering/Integration teams to maintain high quality software product

Moncks Corner, South Carolina, US

- Provided desktop support for multiple businesses ranging from small to large- Utilized Connect Wise Automate/Manage to complete tier I-II tickets based on client issues- Configured network equipment such as pfSense firewalls, Ubiquiti UniFi access points, and Ubiquiti UniFi switches. Edited pfSense firewall rules and installed other tools such as Snort.

Kohler, Wisconsin, US

-Provided desktop support to keep manufacturing downtime to a minimum-Assisted in desktop migrations from Windows 7 to Windows 10-Managed/Customized InfinityQS Proficient to help collect data for Quality Control Engineers to build the highest of quality products-Setup user's mobile devices with MobileIron for Mobile Device Management (MDM) to gain access.

Spartanburg, SC, US

Gained experience in a virtualized environment while working inside of a data center. Task included monitoring and upgrading virtual machines/host. Helped implement Rubrik cloud data management system to backup virtual machines into Microsoft Azure. Built reports of virtual machines using VMware Cost Insight to help other departments understand their.