Terrell Harrell Email & Phone Number

As as Customer Service representative, we are responsible for providing customer support and assistance over the phone. We handle inquiries related to account balances, transaction history, and other banking services. One must possess excellent communication skills and maintain a calm and professional demeanor even in challenging situations. They should also be knowledgeable about the bank's products and services to provide accurate information to customers. The ultimate goal of a Customer Service Representative is to provide exceptional customer service and ensure customer satisfaction.

Macon, Georgia Area

As an Emergency Road Service Dispatcher, I assisted customers who experienced car troubles despite their location. Our role involved:*Responding to calls for help.*Assessing the situation.*Providing solutions to get the customer back on the road safely.As an Emergency Road Service Dispatcher, we are responsible for providing assistance for minor repairs, towing vehicles to a nearby mechanic through in-house or third-party companies. In addition to technical skills, you must have excellent communication and problem-solving skills to ensure customers feel supported and informed throughout the process.

Macon, Georgia Area

As a Customer Service Billing Representative, my role involved ensuring that customers were billed accurately for their insurance coverage, answering customer inquiries regarding their bills, explaining their coverage and benefits, setting up EFT/Recurring payments, and resolving any billing issues that may arise.

Macon, Georgia Area

As a camera operator for DSBN Sports Broadcasting, my role involved capturing the action on the field, operating the camera and ensuring that the footage captured is of the highest quality. As a Camera Operator, one must be able to follow the action, frame shots, and adjust focus and exposure as needed.

Bachelor'S Degree, Mass Communication/Media Studies

Activities and Societies: Vice President-Black Student Unification Fashion Reporter-Knightly News Camera Operator=DSBN Sports Broadcasting.

High School Diploma, General Studies