Terrell Mitchell Email & Phone Number

New York, Ny, Us

Provide world class customer service.• Field support calls, chat, and emails from users about our product offerings.• Try all avenues to solve a customer's issue, but if you can't, explain the why with an empathetic ear• Educate our customers on how to use Venmo to send and receive payments• Work to continuously learn about the payments industry in hopes of quickly becoming an expert• Proactively look for ways to improve internal processes• Proficiency in Zendesk and other similar CS platforms such as Salesforce• Communication

Stockholm, Stockholm County, Se

• Follows and executes the present Customer Service procedures Resolves customer inquiries and complaints in a professional manner..• Obtain Credit Card Information and Processes Payment.• Provides timely responses to customer via phone , e-mail or chat Handle In-bound And Out-bound• Answered an average of 500 calls per day by addressing customer inquiries, solving problems and providing new product information

Schaumburg, Il, Us

•Greeted perspective students and provided program information.•Generated inquiries for the admissions department by engaging prospective students through live chat.•Provided program assistance for prospective students, set appointments for Advisors to contact students for possible enrollment.•Completed warm transfers to available Advisors to enroll prospective students, and scheduled appointments for future contact with the interested party.

· Greeted customers entering the store to ascertain what each customer wanted or needed. · Described product to customers and accurately explained details and care of products. · Provided an elevated customer experience and was recognized by Management on several occasions. · Recommended, selected, and help locate and obtain out-of-stock product based on customer requests. · Answered product questions with up-to-date knowledge of sales and store promotions

Chicago, Il, Us

Asked questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, and state of residency. · Identified and resolve inconsistencies in interviewees' responses by means of appropriate questioning and/or explanation. · Reviewed data obtained from interview for completeness and accuracy, and contacted individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person. · Developed reputation as an efficient service provider with high levels of accuracy.

Springfield, Il, Us

· Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. · Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. · Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. · Recipient of multiple positive reviews acknowledging dedication to excellent customer service.