Terrell Rivera Email & Phone Number

Parker, Colorado, United States

Enforces policies specific to the attraction and sales position. Know the procedures and proper operational techniques of the attractions and follow them in every relevant situationFollows delegated tasks assigned by park management and maintains all aspects of standards of guest safety and park cleanliness.Assist with direct and continuous interaction with guests, leads, and supervisors daily.Oversees a staff of more than 100 workers.

Parker, Colorado, United States

Led the indoor sales team and indoor attractions during the shift.Monitored the performance of the sales team during hours to ensure productivity.Oversaw task completion during downtime.Checked off cleaning tasks to ensure a tidy facility at the end of the night.Issued out sales drawers to maintain transactions with guests.Counted sale drawers at the end of the night.

Parker, Colorado, United States

Helped delegate tasks throughout the shift.Assisted supervisors in organizing breaks.Communicated with supervisors on ideas to bring up to management.

Parker, Colorado, United States

Served as a first impression for guests as they entered the building.Answered questions and provided insight on all things throughout the park.Provided efficient and friendly service at the POS, snack bar, and redemption stand.

Phoenix, Arizona, United States

● Managed contests, special events, and facilities for intramural sports● Supervised a staff of more the 65 officials● Provided outstanding customer service to more than 300 participants each day● Safeguard to potential problems and resolve these problems efficiently● Responsible for the interviewing process and ensuring the company hires the best talent● Facaillated competitive play by overseeing the programming of large sports leagues, such as… Show more ● Managed contests, special events, and facilities for intramural sports● Supervised a staff of more the 65 officials● Provided outstanding customer service to more than 300 participants each day● Safeguard to potential problems and resolve these problems efficiently● Responsible for the interviewing process and ensuring the company hires the best talent● Facaillated competitive play by overseeing the programming of large sports leagues, such as Basketball (130 teams), Softball (66), 7v7 Flag Football (132), Soccer (104), Indoor Volleyball (190), and Sand Volleyball (282)● Monitored policy interpretation, program implementation, on-site decision-making, and conflict resolution.● Monitored policy interpretation, program implementation, on-site decision-making, and conflict resolution.● Responsible for the interviewing process and ensuring the company hires the best talent Show less

Denver, Colorado, United States

● Assisted in unloading and handling thousands of packages by the hour● Provided customers their anticipated packages with speed and efficiency

Parker, Colorado, United States

Co-managed a team of 30, ranging from entry-level team members to General managers.Trained new and current employees on proper customer service practicesEnsured compliance with sanitation and safety regulationsLead the team during your shift and ensure smooth operations.Supervise and train team members.Manage inventory and maintain proper food safety standards.Resolve customer issues and ensure a positive dining experience.

Parker, Colorado, United States

Taking orders and serving customers with a friendly smile.Preparing and assembling delicious dishes.Maintaining a clean and organized workspace.Providing exceptional customer service.

Bachelor Of Arts - Ba, Government With An Emphasis In Legal Studies, 3.72

Activities and Societies: Intramural Supervisor, GCU Prelaw Society

Education record

Activities and Societies: 3 Year Varsity Track Athlete, Captain of the Track Team, Link Crew, Sources of Strength, Red Blue Crew