Terrell Spaulding Email & Phone Number

Consulting for Identity Theft and Risk Management. Specialist in Red Flags Rule; Gramm, Leach, Bliley Act including Safeguards Provision, FACTA, FCRA.

Honda EXCELL Facilitator - As the EXCELL Facilitator, my goal was to the Continuous Process Improvement and Management philosophy to improve customer satisfaction as well as retention.BDC DIrector - Responsible for managing call center, hiring and developing staff, managaing inbound and outbound calls, customer resolution and prospecting.Internet Sales Director - Created the business model for Nalley Internet Sales team and implemented. Grew Internet Sales to 15% of total vehicle retail sales.

Certification, Identity Theft Risk Management

Activities and Societies: CITRMS - Certified Identity Theft Risk Management Specialist

Diploma, Architectural Drafting

Activities and Societies: Community Based Vocational Education, VICA, Competed in VICA competition for architectural drafting in state.