Terrell Glenn Email & Phone Number

Richmond, Virginia, United States

• Develops and maintains workflows for loan inputs by ensuring the proper segregation of duties including system boarding and verification procedures for all stages of loans
• Supervises the processing of loans in non-accruals, charge-offs, or default status by administering systems and generating related reports and data
• Supervises all aspects of portfolio and sold loan operations including payment postings, payoffs, default accounting, default analysis, draw request, balancing, and disbursing loan funds
• Renders sound decision by reviewing loan applications by evaluating the creditworthiness of consumer and real estate loan applications

Richmond, Virginia, United States

• Leads and organizes effective youth programs by implementing fellowship, worship, biblical teaching, discipleship, and evangelism, as well as ministry and mission opportunities
• Assists in the development and oversight of the youth ministry budget by managing student fees for events and trips in a timely fashion
• Recruits, trains, and shepherds volunteer youth staff with diverse gifts and personalities, which produces effective servant leaders and spiritual mentors

Richmond, Virginia, United States

• Retained 75% of policyholders during annual renewal period by determining clients’ needs and financial situations and extent of present coverage
• Developed productive working relationships with internal and external customers by demonstrating effective communications skills and keen knowledge on specific policies in reference to departmental and client needs.
• Managed accounts by interviewing, obtaining, and verifying client information and processing all applications, payments, corrections, endorsements, and cancellations

Norfolk, Virginia, United States

• Resolved and expedited product or service solutions to customer problems by clarifying the complaints, determining the cause of the problems, correcting or adjusting situations, and providing sound directions that.
• Recommended solutions on products and services to management by collecting and analyzing customer needs and keeping accurate records of customer interactions, transactions, accounts, and documents

Master Of Divinity - Mdiv, Theology/Theological Studies

Bachelor Of Arts - Ba, Philosophy

Activities and Societies: Alpha Phi Alpha Fraternity Inc.