Terrence Cherry Email & Phone Number

Alton, Il, Us

Detroit, Michigan, Us

Plano, Tx, Us

I push the Purple Promise in stores by conducting store visits in accordance to company expectations and assist with developing and monitoring budgets for each store within the district. Performing regular store visits, conference calls and team meetings, provide leadership and direction for each manager in the district to ensure effective execution on performance, company initiatives and customer experience.I stay current on store business functions to perform hands-on operations within the stores for the purpose of training, coaching and knowledge checks. I monitor, manage and direct the supervision of store managers to include responsibility for selection, hiring, development and new hire orientation procedures; may also participate in the selection of store team members as advisor to store managers.I help ensure that stores have a bench planning in order to achieve and maintain district operational requirements.I manage payroll, productivity and staffing in district against established performance standards and objectives.I ensure compliance with (SOP) with execution on all people related initiatives (ex., training, compensation approvals)I push the execution of performance management process for all managers in the district to include annual performance appraisals, rewards and recognition. As well as disciplinary procedures and up to termination of employment.I take part in the Complaint Review process as immediate supervisor of assigned managers. I am responsible for managing and upholding the store’s compliance related to the terms and conditions outlined in the store’s site specific lease term summary, to include a strict adherence to all host property-specific rules and regulations (where applicable). I oversee P&L’s along with the maintenance of fiscal reporting procedures within managed stores including: accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies.

Seattle, Wa, Us

Led day-to-day business activities of associates to align training efforts to meet scheduled targets. Leveraging industry expertise and connections to drive growth. Collaborate with cross-functional teams to define and implement strategic and operational initiatives, including trip management and member communications, to transition newly launched sites to ensure standard work within corporate operations. Establish and monitor key performance indicators (KPIs) to gauge efficiency and quality. Managed and identified best practices and normal work processes to building out training documentation for all operations nationwide. Succeeded in achieving the lowest churn in the region, while driving the team to achieve highest productivity numbers enterprise-wide in 2021. Play a key role in developing channel strategies and partnerships to continue scaling awareness and adoption of solutions. Direct go-to-market processes for major merchandising events, which include new products, store resets, merchandising plans, and more. Launch team manager for Same Day Delivery locations Work of hand with Dsp Owners and drivers to ensure routes and package deliveries are on time.

Dallas, Texas, Us

With Interstate Batteries, I began as a General Manager, catalyzing 16% YoY revenue growth at the $1MM monthly revenue generating location to earn GM of the Year in my first year. I was then fast-tracked to Regional Manager of a 5-state region, ultimately growing the region 31% in under two years, with the region rising to rank 2nd out of all regions within 10 months of being promoted. Over my time directing the region, I…Assumed full ownership of P&L, budgeting, and financial analysis to identify/address variances and strengthen bottom-line results. This included balancing workforce planning to minimize labor costs, while ensuring operations continued at peak performance.Traveled to integrate newly acquired distributorships, leading a team of advisors facilitating comprehensive training programs for personnel and triaging operational, warehousing, and other issues.Documented training best practices and processes for use by advisors and locations nationwide, providing a standard training format.Ensured all operations maintained strict compliance with corporate SOPs, as well as OSHA, EPA, and DOT regulatory requirements.Fostered collaboration, engagement, and alignment by clearly communicating enterprise goals, initiatives, and regional performance targets.Conducted quarterly and annual reviews of all operational personnel, utilizing insights gained to tailor professional development plans and provide coaching in key areas.As GM, I led the location to be one of only four corporate operations to complete the Sales Academy program, which redefined the full sales lifecycle approach corporatewide.Partnered with senior leaders and 3rd party advisors to spearheaded a series of pilot programs and drive an organizational restructuring to the current nationwide business model that is still in place today.

I delivered the key leadership that made the region into one of the top two regions in the company. While regularly exceeding performance targets and achieving a 4.89 star average Customer Service rating, the highest company wide.Managed multiple store operations, customer experience and mechanics, with direct oversight of team building, troubleshooting, repair estimates, employee training and sales. Managed and optimized $1.1 million worth of parts & inventory. Ensuring the availability of critical parts while minimizing excess inventory, resulting in cost savings and improved operational efficiency.Led and oversaw $5.8 million profit and loss statement financial operations, including budgeting, forecasting, and financial analysis.

Philadelphia, Pa, Us

With Comcast, I started off Manager of the call centers, worked my way to manager of the Direct Sales Reps, then to senior leadership.During which that time I optimized the performance of dynamic teams driving sales and marketing initiatives for the $50MM+ market.I assumed full ownership of sales operations, budgeting, business development, customer service, marketing strategies campaigns, regulatory compliance, and other key leadership functions. For key achievements, I... Spearheaded powerful business development strategies in collaboration with sales leaders, that boosted profits by 16.5% YoY, while increasing number of sales units by 15%.Rolled out a region "hot shot partnership across key regions, which increased installation timing and accuracy by 50%. Showcased my thought leadership while working hand-in-hand with other senior leaders to develop best sales and operations practices still used by the company and others in the industry.

Chicago, Illinois, Us

Dallas, Tx, Us

Basking Ridge, Nj, Us

Bachelor Of Business Administration - Bba, Small Business Administration/Management

Master Of Business Administration - Mba, Business Administration, Management And Operations