Terrence Hall Email & Phone Number

Washington D.C. Metro Area

• Analyzed network hardware connectivity problems over DIA classified/unclassified networks. • Supported multi-site/multi-location infrastructure operations with Dell and Hewlett-Packard CPUs. • Troubleshoot end users workstations, hardware, and peripheral devices. • Installed new network baselines through Symantec Ghost software • Rebuilt, upgraded, imaged and configured Hewlett-Packard and Dell. • Was responsible for installing and maintaining software/hardware and controlled current versions and future releases of applications software. • Documented physical configuration of information systems and diagnosed and recover failed systems. • De-installed software and replaced hardware components. • Removed drivers and edited system files related to de-installed software. • Ran system backups, and sanitized hardware removed from service.

Washington D.C. Metro Area

Team Lead for 3 technicians; assisted in training for all acquired responsibilities. • Installed multi-layer 4500 CISCO switches. • Corrected assembly and connection of Tandberg installation performed with connection of all product components and performed product testing on installations. • Performed network installations and moves, added, and changed cooper cables (to include single pair, flat wire, CAT5E, RG58, RG59, etc.) that supported the support of the Defense Intelligence Agency’s (DIA) communication needs on classified and unclassified Local Area Networks and Wide Area Networks. • Terminated single mode and multimode fiber using the unicam to assist various connectors LC, SC and ST. • Terminated CAT3E, CAT5E and CAT6E flatwire RJ45 and RJ11. • Utilized netfluke to obtain information from all lines including IP, Vlan and Port info. • Used Toner Probe to find unlabeled copper lines. • Used punch down tools to terminate LAN to 66 blocks. • Installed and configured STE phones and media converters. • Installed patch panels for various cables including fiber backbones. • Performed installation of equipment cabinets, ductwork and shelving units that supported DIA equipment requirements. • Used OTDR to find broken fiber lines and used Certifier fiber to test fiber lines

No, Business/Commerce, General, 2.5

Education record