Supports the Department's interaction with the public by improving its communication with inmate families, advocacy groups and other concerned citizens; collects, analyzes and reports data to the Director regarding issues and resolutions of legitimate concerns made by the family or friends of inmates, and the general public.Serves as a principle policy administrator, with principal responsibility for the execution and implementation of statewide policy related to the basic rights and privileges of committed persons and the Department Rules and/or Administrative Directives pertaining to those rights

Serve as project/program manager of the Illinois Bicentennial Office for the 200th Bicentennial Celebration of the State of Illinois responsible for all aspects of the development, management, and implementation of projects and programs in the bicentennial presentation.

Responsible for developing the Governor’s strategic plan for engaging the African-American community, including creating and implementing effective two-way communication with African-American leadership and other crucial stakeholders within the community.

Developed program metrics and implementation strategies for the State of Illinois Comptroller Office Small and Minority Business Development Program, including implementation of the POWER program and created public awareness regarding program-based business assistance.

Co-founder/ co-owner, responsible for all internal strategic marketing activities and corporate branding. Led all aspects of business development, including new client business, product marketing, and contract negotiations.