• Imaged laptops via PXE Boot with Windows 10 and software for Tech Foundry’s IT training courses.• Diagnosed and addressed technical issues with desktop systems.• Conducted inventory on computer systems to ensure all components are in place.

• Collected data on available resources in Hampden County for food insecure individuals and those recovering from opioid addiction.• Researched barriers to reliable technology and internet access in the community.• Wrote correspondence to area businesses and nonprofits to create opportunities for collaboration.• Maintained and updated online community calendar for events hosted by and benefiting nonprofit organizations.• Provided photography for United Way’s direct service projects.• Filmed and edited short videos of United Way’s free financial management program, Thrive.• Researched models of computers to distribute to clients of United Way’s Digital Inclusion initiative, software to install on them, and avenues for obtaining them.

• Researched and implemented activities designed to introduce basic concepts of computer science to children in grades K-7.• Corresponded via email with local nonprofits and Holyoke Public Schools.• Aided staff in the use and maintenance of Android tablets and Chromebooks.

• Drafted and edited correspondence for outreach to youth programs.• Profiled youth mentor/mentee relationships in the Valley through written and visual content. • Updated contact information of youth program connections in online databases. • Conducted logistics duties, including solicitation of food and drink items for event guests.• Communicated and built relationships with businesses in Holyoke and Boston.• Secured, delivered, and served over $650 of assorted food and beverage products.• Advocated for increase of the Mentoring Matching Grants line item in the state budget from $400,000 to $500,000 so that mentoring programs throughout the state can recruit and train more mentors.• Resulted in Mentoring Matching Grants line item funding increase to $750,000. The largest increase in funding for the line item since Fiscal Year 2002.​

• Researched and implemented hardware and software designed to promote creative and critical thinking in children grades 1-7.• Instructed site supervisors in the use and maintenance of children's tablet computers.• Produced written contributions to monthly newsletter.• Corresponded via email with professionals in youth education from local nonprofits and the Holyoke Public school system.• Provided photography for Homework House events.

• Provided photography and written content.• Conducted interviews with subjects and cross-examined testimony.

• Wrote investigative article in collaboration with Valley Advocate's editor and managing editor.• Conducted in-depth interviews. • Drew research from the internet and Valley residents.

• Edited video footage on Adobe Premiere for airing on community channels and Youtube.• Assisted in studio with maintenance, equipment setup, lighting, and recording via DSLR cameras.• Helped set up and check out camera equipment from storage.• Wrote copy for news bulletins.

• Graphically designed flyers to maximize awareness of programs.• Conducted research on gender equality and rights in Africa. • Assisted with the dissemination of nonviolent conflict resolution training materials.

• Drafted and edited official correspondence to Government Officials and the office’s constituency. • Conducted internet research for constituent cases and office initiatives, including Hispanic Heritage Month’s Small Business Convention in Holyoke, MA and Boston, MA.• Worked directly with constituents to connect them to office services.• Developed a performance evaluation system for future interns.• Regularly processed constituents' official documents.• Managed day-to-day office tasks as needed.

• Documented everyday campus life for yearbook and website. • Provided media coverage of the Public Affairs Department’s video project.

• Graphically designed flyers and posters for events.• Created and coordinated presentations about a number of cross-cultural social issues.• Aided in planning of campus-wide events to engage the student community.

• Regularly wrote editorials and reviews.• Participated in youth-focused round table discussions on current events.

• Regularly contributed film reviews and editorials.

• Hosted a weekly radio program.• Broadcasted alternative music, with at least one track a week from the new comers shelf.• Weekly monologue on pop culture topics.

• Regularly wrote editorials and reviews.• Participated in youth-focused round table discussions on current events.