I am a Results-Driven and Adaptable Operations, Administrative, and Sport Management Professional, with over 8 years of experience in Operations Management and Communication. I facilitate sport management, training, and coaching, An upcoming graduate of William & Mary with a Master of Business Administration degree and lifelong learner. *Specialties: ==============Operations Management | Administrative Support | Sport Management | Communication People Management | Leadership | Data Analysis | Decision-Making | Business Acumen Compliance | Policies & Procedures | Customer Service | Customer Experience | Coaching Training | Process Management | Project Management | Resource Management Information Management | Organization & Planning | Documentation & Reporting Relationship Management | Stakeholder Management | Conflict Resolution | Team Building Creative Problem Solving
Shoe City
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Store ManagerShoe City Jun 2019 - PresentIn my current role, I manage 15 employees and train on customer service, point of sale processes, and sales strategies through role play, shadowing, and training memos to increase sales by 9%. Here, I oversee performance through sales reports and task management to adjust training initiatives as needed and offer feedback. Schedule employees based on store needs and sales forecasts to maintain payroll and manpower goals. Lead operations processes including recruitment and hiring and training processes to improve efficiency and influence compliance. Create business strategies through collaborative discussions with leadership and insight on past performance. Increased sales through staff enhancement and dialogue that improved customer-focus.
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Store ManagerVitamin World Nov 2018 - Jun 2019Melville, Ny, UsIn this role, I managed 3 employees that were Assistant Managers and coached on operations strategies through observation to increase confidence and productivity. Analyzed sales reports to discuss and monitor performance and offer constructive feedback towards improvement. Scheduled employees on a weekly basis. Managed operations and administrative processes including merchandising, scheduling, creating sales reports, and training. Achieved sales goals through buyer communication and training on employee product knowledge. Controlled inventory by coaching employees on shipment processes, stock, floor placement, and quantity of products. -
Certified Personal TrainerFit Explosion Apr 2013 - Apr 2019In this role, I drove personal and athletic weight and cardio training for residents and athletes. Led online training workout programs. Hosted individual and group basketball training sessions for athletes ages 8-18 years old.
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Assistant ManagerHibbett Sports Jan 2018 - Nov 2018Birmingham, Alabama, UsIn this role, I managed 10 employees including Sales Associates and trained through role playing and communication to increase confidence and improve customer service. Managed operations processes including opening and closing the store, processing shipments, running point of sale registers, and shipping and transferring products. Performed documentation and reporting for leadership to aid in decision-making. Oversaw the rewards program to present information to customers. Interfaced with over 100 customers weekly and achieved a high customer satisfaction rating. Achieved inventory control through processing shipments and transferring product to maintain quantity and quality. -
Support SpecialistSoftware Technology Resources, Llc Oct 2012 - Feb 2018In this role, I facilitated administrative support activities including check deposits, mailing invoices, and organizing small technical databases. Ran the accounting system and conducted webinars for potential clients to demonstrate QuickBooks functionality. Supported and assisted administrative needs and implemented bookkeeping tasks.
Terrence Moore Education Details
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William & MaryMaster Of Business Administration - Mba -
Southern New Hampshire UniversitySport Management
Frequently Asked Questions about Terrence Moore
What company does Terrence Moore work for?
Terrence Moore works for Shoe City
What is Terrence Moore's role at the current company?
Terrence Moore's current role is Operations, Administrative, and Sport Management Professional.
What schools did Terrence Moore attend?
Terrence Moore attended William & Mary, Southern New Hampshire University.
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