Worked as a Sr. Project Manager and Engineering Team Lead at the Department of State, IRM/OPS/SIO. The position oversees approximately 20 employees across 3 teams. I am the team lead and project manager for the Operations Engineering team, Scrum Master for the Operations Administration Team, and the Project Manager/Scrum Master for the Robotic Processes Project (UiPath and Chatbot).Key Achievements:• Trained all teams on Agile principles, set up backlogs, and migrated all teams to work via sprints• Led the pilot program to deploy Microsoft Chatbot to several bureaus within DOS. The objective was to show ROI by deploying Chatbot to handle every day repeatable service calls• Led the pilot program for the centralized installation of UiPath on Azure across 4 environments. This project also acted as the pilot project for DevSecOps deployment.• Led an initiative to replace 24 SQL 2014 servers with SQL 2019 across multiple applications and networks• Upgraded all local accounts where applicable to group managed service accounts to save the teams hours of labor changing passwords

Work as the Deputy Program Manager/Operations Manager at the Department of State, IRM/OPS/SIO. The position oversees approximately 35 employees and encompasses several projects including SharePoint, Office 365, Customer Support, as well as several other key web applications for DOS. Responsibilities include weekly reporting to government officials, directing team members in day to day tasks and initiatives, invoicing, approvals, and acting as a go between for the technical staff and government.Key Achievements:• Oversaw the migration of 12TB of SharePoint 2010 data to SharePoint Online• Managed the decommissioning of over 100 Windows 2008 servers via migration, decommissioning of applications, or upgrades of applications• Oversaw the addition of Project Server on the classified network for the Secretary of State• Oversaw the transition and decommissioning of several legacy applications

Manage the day to day activities for a team of 8 SharePoint engineers at the Department of Justice/FBI in an Agile environment. Oversee 6 SharePoint farms on the Secret and Top Secret networks. On the top secret side, one environment for internal collaboration, one for external sharing to outside agencies. I manage the ceremonial Agile meetings including Sprint planning, daily stand-ups, grooming, train sync, and demo/retrospectives. I also advise and assist on other projects and other projects as needed. Work closely with Government POs to ensure their needs are met, projects are implemented, recommend solutions to improve the environment, and execute the sprint backlog. Responsible for weekly and monthly status reporting. Key initiatives: - Managed the move of a 12TB highly customized environment to a new datacenter - Managed upgrade of 2010 SharePoint Farm to SharePoint 2016 - Managed initiatives to migrate both SharePoint environments to cloud based solution on AWS - Working with customers to install secure area for only VDI machines to browse to as a specialized solution - Worked towards implementing a monitoring solution for both environments

Worked as the Deputy Operations Manager at the Department of State, IRM/SIO/SOD. The position currently oversees approximately 45 employees and encompasses several projects including SharePoint and several other web applications. Responsible for weekly reporting to the government officials, directing team members in day to day tasks and initiatives, and acting as a go between for the technical staff and government.

Worked as both DBA and AvePoint Team leads; work with customers and staff as part of a large team to assist in maintaining the DOS/IRM SQL Server environments. Originally hired to lead DocAve and Compliance Guardian 2 person team and promoted to lead both DBA and AvePoint teams. Assist as needed with the SharePoint team lead duties and other tasks throughout the contract. I also serve as Project Manager to bring eCountry Clearance web app to end of life.Achievements:- Team lead/PM for 13 employees, 56+ servers, consisting of 31+ SQL instances, and over 60TB of storage- Architected and implemented new 8 server DocAve farm to handle the large amount of work required by DocAve to maintain DOS SharePoint farm- Architected and implemented a new Compliance Guardian farm to assist in scanning SharePoint content for PII and other items. Only AvePoint customer to have configured the farm to allow offloading of scanning to a separate server- Took a DBA team full of personality conflicts and was the source of frequent outages and turned them into a team with few outages that is now respected among their peers. - Commoditized the process of SQL server handoffs to my team. The team has taken over SCOM, TFS, and other web application SQL servers- Redesigned all backup and restore jobs for SharePoint through DocAve and SQL Server. This included designing an optimized SQL backup script that brought backups from 27 hours to 9 hours- Redesigned SQL integrity checks to fit within times of low usage to avoid contention with main production hours and other scheduled jobs- Set up a checklists for all engineers on contract to follow to ensure healthy environments- Trained DOS personnel on DocAve and Compliance Guardian tools- Serve as a Buchanan and Edwards resource for other contracts and in-house Compliance Guardian, DocAve, and DocAve Online implementations.

Senior Solutions Engineer who works with customers to design, develop, and implement solutions for their SharePoint environments using native SharePoint, Office 365, and AvePoint's solutions. This work entails travel to customer locations, and doing remote work via WebEx. Other work includes giving onsite demos and training on AvePoint's solutions. I also manage an individual that is working onsite at a government facility.

Senior Sales Engineer working with clients and prospective clients in DoD, state and local governments, and federal government to provide end-to-end solutions for compliance, security and governance needs using AvePoint's software solutions. - Serve as the technical professional on enterprise sales onsite demonstrations of our SharePoint solutions.- Work with inside sales reps to give phone demonstrations to solve customer pain points, answer technical questions, and perform proof of concepts.- Work with development team to assist clients in creating solutions custom to their business needs. - Subject matter expert for select products, focus on bringing new products to market and improving our current offering with customer feedback.- Do customer SharePoint administrator training on AvePoint's solutions.Key Achievements:- Designed and implemented new demo environment for the AvePoint Public Sector team. This included all AvePoint products including DocAve, Compliance Guardian, Governance Automation, Perimeter, and Meetings.- Worked on site at Department of State for 2 months to assist them in working through their DocAve and SharePoint issues while consolidating to a single implementation Department of State wide.- Worked with Microsoft Technology Center to install AvePoint's solutions in their environment.- Assisted in training and mentoring new TSP hires for AvePoint's Public Sector division.- Worked with numerous customers to either migrate content to SharePoint or upgrade their version of SharePoint.

Sr. Systems Engineer for the Active Directory and Messaging Team.Highlights included assisting in the migration of Department of Interior users from Microsoft Exchange to the cloud services from Google including Gmail and Google Apps. This included migrating users, their data, shared folders, groups, and Blackberrys.

Technical manager who oversees a five person IT services support team, all computer systems, and networks for several Government contracts. - Supervise onsite and remote site support operations for various contract environments. This includes monitoring, reporting, security, troubleshooting, upgrades, and maintenance of approximately 145 servers.- Works with Project Managers and Developers to set up maintenance procedures and policies.- Work with the Information Assurance group to ensure security compliance across all operational environments.- Works with project teams to do final deployment of contract systems.- Weekly reporting of contract activity to project managers.- Manage personnel in regards to daily/weekly tasks, leave requests, and scheduling.Key Achievements:- Successfully moved our corporate contract IT infrastructure to a new headquarters location in one evening. - Inherited two contracts that were on the verge of being lost and was able to turn them around to be successful deployments.- Migrated several contract development environments from physical servers to a virtual development environment.- Travel to Phoenix to work one on one with a sub-contractor to assist in troubleshooting application bugs and application deployment issues.

Managed information technology department to support research and development of wireless networking chips in a multi-platform environment. Functioned as lead Systems Engineer and Network Architect to establish and implement a standard operational infrastructure resulting in significantly enhanced performance while also improving the functional capability of the enterprise-wide network running Sun workstations/server and Microsoft 2000. Motivated staff to maintain the current IT infrastructure and implemented service standards to improve systems operation and performance. Prepared, monitored, and maintained capital IT budget and strategic plan for the IT department. Key Achievements:- Established and implemented IT Policies, Procedures, and Standards consistent with the IT strategic plan, providing the organization with network documentation and web security standards- Evaluated and implemented full SDLC wireless solution using Blackberry Wireless devices- Other projects included Windows EFS, S/Mime for Exchange 2000, Asset Management, implementing revision control, MS Project Central, video conferencing, and developing the company Intranet

CIO's technical advisor and network analyst responsible for monitoring system environments and providing hardware and software based enhancements to improve system performance and productivity consistent with company goals and achieving budget standards. Project team leader serving multiple initiatives: Windows 2000/Active Directory migration, new product installations including integration of voice-mail and Cisco voiceover-IP phone system, and implementation of VPN solution and Firewall upgrade utilizing Check Point for support of remote sites. Key Achievements:- Analyzed network architecture and developed corporate-wide networking standards and policies, including PC and server naming conventions, wiring color standards, server room rules/codes of conduct, PC/laptop/server purchasing standards, and IP addressing scheme- Reduced hardware and maintenance costs through optimization and consolidation of servers- Spearheaded corporate security initiative resulting in the development of a detailed action plan encompassing firewall upgrades, hardware and software upgrades, lockdown of corporate dial-in accounts, and removal of unnecessary server services- Co-developed a laptop to network backup program to provide full system disaster recovery

Managed multi-platform environment with 35 servers located throughout 23 locations in the United States and Europe. CIO's key advisor providing expert strategy for supporting development and establishment of a company-wide IT department. Developed IT budget for Alexandria office and reviewed for final approval IT budgets for the entire Eastern Region and Europe. Performed site audits of corporate LAN/WAN infrastructure while fulfilling HR responsibilities including staff supervision, mentoring, networking, and evaluations. Interviewed and selected candidates for key positions. Corporate lead on implementation of Windows NT, NDS, NetWare, groupware, and remote access. Performed all server installations and upgrades. Established corporate IT disaster recovery plans.Key Achievements:- Onsite responsibility for European configuration of network, servers, user and administrator training, updating email system, and conducting LAN audits- Designed and remotely managed the installation of the Hong Kong office network infrastructure and Internet access- Facilitated improvement in corporate-wide communication through merging the United States email system with Europe, Hong Kong, and Australia utilizing public Internet connections- Secured outside facing web servers. Locked out ports at firewall. Performed application of hot-fixes and patches and disabled unused services- Designed and evaluated the company directory services tree and implemented necessary changes to accommodate corporate growth- Implemented corporate wide server monitoring tools to notify network administrators of impending hardware failures and server outages resulting in overall increased availability- Led the development and implementation of standard corporate network documentation resulting in a reduction in management oversight and training time- Designed and created a test WAN for software testing and implemented server software testing policy for the firm