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Terrence Thomas Email & Phone Number
IT Service Desk Engineer
at
Wintsec Technologies
1 work email found
@aholddelhaize.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Desk Engineer
Location
Haledon, New Jersey, United States
Who is Terrence Thomas? Overview
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Quick answer
Terrence Thomas is listed as IT Service Desk Engineer at Wintsec Technologies, based in Haledon, New Jersey, United States. AeroLeads shows a work email signal at aholddelhaize.com and a matched LinkedIn profile for Terrence Thomas.
Terrence Thomas previously worked as Desktop Support Engineer at Manpower Group and Senior Field Service Engineer at Eze Castle Integration (Formerly Alphaserve). Terrence Thomas holds Diploma Of Education, Computer And Information Sciences And Support Services from Anthem Institute-Parsippany (Chubb Institute).
Company email context
Email format at Wintsec Technologies
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{first}.{last}@aholddelhaize.com
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Profile bio
About Terrence Thomas
Motivated IT Professional possessing exemplary problem-solving acumen and a knack for swiftly diagnosing and resolving technical challenges for clients. A dedicated team player, committed to fostering collaboration and delivering exceptional customer service. Demonstrates a robust work ethic and thrives in both independent and collaborative settings, consistently achieving outstanding results.My home environment molded a strong work ethic. I strive to stay current with the latest technologies and solutions to enhance business productivity and continuity. Clients desire bespoke attention
Listed skills include Citrix, Active Directory, Computer Hardware, Windows, and 16 others.
Current workplace
Terrence Thomas's current company
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8 roles
Terrence Thomas work experience
A career timeline built from the work history available for this profile.
Desktop Support Engineer
Manpower Group
AS A PIVOTAL MEMBER OF THE DESKTOP SUPPORT ENGINEER TEAM, LEAD DAILY TEAM MEETINGS, DIRECTED NEW HIRE ORIENTATIONS, CRAFTED STANDARD OPERATING PROCEDURES (SOPS), AND CONDUCTED COMPREHENSIVE TRAINING FOR BOTH TEAM MEMBERS AND STAFF. MY EXPERTISE WAS INSTRUMENTAL IN PROVIDING UNPARALLELED WHITE-GLOVE SERVICE TO EXECUTIVES AND STAFF ACROSS BOTH REMOTE AND.
Jun 2023 - Dec 2023
Senior Field Service Engineer
Eze Castle Integration (Formerly Alphaserve)
Providing White Glove Service for Executives and Meeting SLA on Client Agreement Contracts for Fortune 1000 CompaniesProcure, manage, and maintain end-user facing hardware/software solutions for Fortune 1000 companies in a hybrid cloud environment.Develop infrastructure solutions utilizing Windows, AWS, VMware, Horizon, and macOSX for Fortune 1000.
Apr 2022 - Jul 2023
Senior Technical Support Analyst
Delivered exemplary white-glove support to VIPs, vendors, and end-users, both remotely and onsite.Spearheaded the onboarding orientation for new hires, implementing streamlined strategies to optimize the process across multiple locations, including Quincy, MA; Philadelphia, PA; Staten Island, NY; Boston, MA; and Jersey City, NJ within Peapod's cutting-edge.
Jul 2018 - Jul 2022
Technical Analyst Ii
- Responsibilities:
- Provided white glove Executive & support all News groups with any issues pertaining to NBC proprietary software and hardware (Desktops,Tablets,Mobile Devices,Printers,Switches, Routers and WAPs)
- Keep Uptime of Broadcast groups at 99.99% by monitoring, MACD (Move,Add,Change,Delete) and troubleshooting on all levels of OSI Model (Open Systems Interconnection). Includes all Broadcast Desktops, Mobile Devices.
- Take Tier2/3 escalated requests made by the organization funneled through NBC's Proprietary Ticketing system Service-Now.
- Tickets requests typical range: 1. Soft/Hard RSA Token resets/setup, MACD users and setup of Users, 2. Managed proprietary app/equipment iNEW, Tela prompters, Qmasters 3. NBC Proprietary Imaging for Mac iOS or Windows.
Jun 2017 - Jun 2018
Desktop Support Analyst Ii
Delivered White-Glove Executive-Level Support: Ensured adherence to Service Level Agreements (SLAs) outlined in client contracts for a diverse clientele in the retail and entertainment sectors, notably including: Deluxe Entertainment Bed Bath & Beyond.System Management and Procurement: Managed and maintained end-user systems. Procured and maintained.
Jun 2014 - Jun 2017
Desktop Support Technician
- Provided support for NYU users at remote sites outside the campus which required local travel. Supported hardware, network printers, operating systems (Win XP, Win 7, Win 8, and Mac OS) and applications.
- Managed mobile devices; blackberry, IPads, IPhone, Androids, and tablets.
- Imaged new workstations via Norton’s Ghost
- Deployed new workstations. Moved, added and changed workstations throughout NYU locations and off campus.
- Configured new user accounts (PC or Mac) and setup MS Outlook 2007 and 2010 exchange accounts.
- Assisted in implementing and planning small projects or project that are specific to the tech's assigned department Involved in the installation, rollout, and/or upgrade of new software, hardware, systems, networks, etc.
Feb 2012 - May 2014
It Support Specialist
Assisted in the deployment and configuration of IT systems across multiple departments.Performed regular maintenance and updates of IT systems to improve performance and security.Resolved technical issues involving both hardware and software components.Documented processes and maintained detailed records of system configurations and updates.
Mar 2011 - Jan 2012
1 education record
Terrence Thomas education
-
Anthem Institute-Parsippany (Chubb Institute)
FAQ
Frequently asked questions about Terrence Thomas
Quick answers generated from the profile data available on this page.
What company does Terrence Thomas work for?
Terrence Thomas works for Wintsec Technologies.
What is Terrence Thomas's role at Wintsec Technologies?
Terrence Thomas is listed as IT Service Desk Engineer at Wintsec Technologies.
What is Terrence Thomas's email address?
AeroLeads has found 1 work email signal at @aholddelhaize.com for Terrence Thomas at Wintsec Technologies.
Where is Terrence Thomas based?
Terrence Thomas is based in Haledon, New Jersey, United States while working with Wintsec Technologies.
What companies has Terrence Thomas worked for?
Terrence Thomas has worked for Wintsec Technologies, Manpower Group, Eze Castle Integration (Formerly Alphaserve), Ahold Delhaize, and Nbc News.
How can I contact Terrence Thomas?
You can use AeroLeads to view verified contact signals for Terrence Thomas at Wintsec Technologies, including work email, phone, and LinkedIn data when available.
What schools did Terrence Thomas attend?
Terrence Thomas holds Diploma Of Education, Computer And Information Sciences And Support Services from Anthem Institute-Parsippany (Chubb Institute).
What skills is Terrence Thomas known for?
Terrence Thomas is listed with skills including Citrix, Active Directory, Computer Hardware, Windows, Software Installation, Office 365, Microsoft Exchange, and Troubleshooting.
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