Terrence Fields Email and Phone Number
Terrence Fields work email
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Terrence Fields personal email
Multifaceted systems administrator with proven record of impact spanning maintenance, user support, hardware, software, maintenance, troubleshooting, management, and compliant administration.
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System EngineerPlanet Home Lending, Llc Aug 2020 - PresentMeriden, Connecticut, Us
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System AdministratorPlanet Home Lending, Llc Jul 2017 - Aug 2020Meriden, Connecticut, UsServer/Network Specialist
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Helpdesk Desktop SupportPlanet Home Lending, Llc Feb 2017 - Jul 2017Meriden, Connecticut, Us
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Desktop SupportApex Tool Group, Llc Jan 2010 - Jul 2016Sparks Glencoe, Maryland, UsProvided onsite technical support to 5000 users at various sites and departments worldwide.• Acted as Site Administrator for daily maintenance of data center at headquarters and three offsite locations location, including C Level executives and 200 remote users• Provided recommendations regarding standardization, sizing and costs for desktops, laptops, printers, accessories, and software purchases, saving the company $1,000,000 over 2 years• Worked with server and desktop hardware platforms and operating systems, including Microsoft Server 2003, 2008, 2016, Windows XP, 7, 8 and 10• Used ticketing system to track customer/client issues and information, collaborating as needed• Managed deployment of software upgrades and security patches daily• Managed Symantec Endpoint Protection environment globally -
System EngineerV2 Systems Oct 2008 - Feb 2009Manassas Park, Va, UsProvided onsite technical support to 200] users across various small businesses. • Deployed machines and computers to new locations, deployed software patches daily• Troubleshot and diagnosed desktop issues onsite and remotely as required• Provided recommendations regarding standardization, sizing and costs for servers, desktops, accessories, and software purchases• Worked with multiple server and desktop hardware platforms and operating systems, supporting multiple project tasks concurrently• Liaised with other server engineers in identifying requirements and leading project planning -
System Integration EngineerProvident Bank Feb 2004 - Jul 2008Jersey City, Nj, UsOversaw wide-ranging server, infrastructure, software, hardware and user support functions.• Coordinated systems, software and hardware integrations with other departments and vendors• Designed, build and managed Windows 2003 server migration project• Built and maintained bank’s server and wide area infrastructure for 4000 users• Developed technical documentation, including software and hardware installation instructions• Provided recommendations regarding standardization, sizing and costs for servers, desktops, accessories, and software purchase -
Senior Desktop Support TechnicianProvident Bank Feb 2002 - Feb 2004Jersey City, Nj, UsSupported 160 Branches, 6 training sites and 4 corporate offices with the installation, maintenance and troubleshooting of all software and computer equipment peripherals.• Designed, implemented and managed a server migration project• Provided phone and onsite second level support to the bank’s infrastructure• Designed, implemented and managed a Windows XP migration project• Provided mentoring to Helpdesk Support Analyst, promoting high standards of service• Coordinated Asset disposal as required in accordance with company policy• Used Remedy to accurately track customer issues and information
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Desktop TechnicianProvident Bank May 2000 - Feb 2002Jersey City, Nj, UsAssisted installation, maintenance and troubleshooting of all software and computer equipment peripherals across multiple branches, sites and offices.• Managed and implemented ATM JR ATM Card project, which entailed reprograming and installing166 devices that are used to create customer debit and ATM cards• Supported installation of all software, computer equipment peripherals• Provided phone and onsite second level support for infrastructure, for 4000 users• Deployed software using SMS• Promoted to Senior Desktop Support Technician on strength of performance in the role
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Helpdesk TechnicianProvident Bank May 1999 - May 2000Jersey City, Nj, UsProvided first line support for an infrastructure of over 2000 desktop, 1500 network printers and 1200 laptops and peripherals.• Provided prompt, high-level customer service to bank’s internal and external customers• Remotely accessed clientele PCs to resolve hardware and application issues• Mentored and train new and existing Helpdesk team members• Provide support to Helpdesk Manager when required, maintaining continuity of service
Terrence Fields Skills
Terrence Fields Education Details
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Columbia Southern UniversityComputer Information Systems -
Baltimore City Community CollegeGeneral
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Baltimore City Community CollegeComputer And Information Sciences And Support Services
Frequently Asked Questions about Terrence Fields
What company does Terrence Fields work for?
Terrence Fields works for Planet Home Lending, Llc
What is Terrence Fields's role at the current company?
Terrence Fields's current role is System Engineer at Planet Home Lending, LLC.
What is Terrence Fields's email address?
Terrence Fields's email address is te****@****oup.com
What schools did Terrence Fields attend?
Terrence Fields attended Columbia Southern University, Baltimore City Community College, Baltimore City Community College.
What are some of Terrence Fields's interests?
Terrence Fields has interest in Playing Instruments (All Percussion), All Genres Of Music, Motorcycles.
What skills is Terrence Fields known for?
Terrence Fields has skills like Active Directory, Dell Poweredge Servers, Hp Server Hardware, Cisco Meraki, Windows Automation, Dns Management, Symantec Endpoint Protection, Vmware Esx, Altiris, Radius, Microsoft Office, Microsoft Technologies.
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