Terrence Ward Email & Phone Number

Calgary, Canada Area

Responsibilities include leading all custom software development and IT support, ensuring the seamless operation of both internal systems and customer-facing applications. A key achievement has been the design and development of RCMP-certified fingerprinting software for digital background checks under the Crosscheck Canada brand. Multiple software integrations using vendor APIs have been developed, streamlining operations and improving data accuracy. Additionally, IT infrastructure management encompasses network administration, implementing security protocols, and providing technical support to staff. Automation initiatives have been spearheaded, significantly reducing manual workloads and increasing overall operational efficiency.

Calgary, Alberta, Canada

As Chief Software Architect at Last Minute Development LLC, I led the architecture and collaborated with developers to create engaging educational programs on the Roblox platform. I contributed to both backend and frontend development while working closely with stakeholders to define project scope and technical requirements, ensuring alignment with educational goals. By integrating educational content with Roblox’s platform, we crafted interactive and immersive experiences for users. I implemented Agile practices to streamline development and reduce project turnaround time, all while focusing on innovation and leveraging game mechanics to enhance educational outcomes.

Calgary, Alberta Canada

As a consultant, I provided IT technical and software development services to small businesses, tailoring solutions to meet the unique needs of each client. I offered both onsite and remote assistance, ensuring smooth operations and timely support for a range of technical challenges. My work spanned various industries, delivering custom software solutions and IT services that improved business efficiency and reliability.

Calgary, Canada Area

Maintaining the stability and performance of a high-traffic SaaS platform serving over 1.5 million users globally. Working within an Agile team of five developers, the role involved efficiently addressing critical bugs and implementing new features and optimizations that enhanced both user experience and system scalability. High-quality code was ensured through comprehensive peer reviews and rigorous testing before deployment. JIRA was used for effective source control, bug tracking, and workflow management, facilitating seamless collaboration between the development and QA teams. As part of the monthly on-call rotation, key responsibilities included troubleshooting and resolving production issues to ensure system reliability during live deployments.

Responsibilities included managing IT systems for 125 users across both office and field environments. A key achievement was the development of a custom mobile application that enabled surveyors to perform onsite safety inspections, significantly enhancing safety protocols and real-time reporting. Additionally, custom workflow management software was designed and implemented for the Geomatics department, resulting in an estimated $400K in annual savings by reducing lost revenue. Utilizing the software development lifecycle and Agile principles, the focus remained on delivering high-quality solutions that improved overall operational efficiency.

Responsibilities included managing the company's website, providing desktop support, and integrating APIs for automation. This involved building custom quoting software and automating the QuickBooks billing process, streamlining financial operations and improving accuracy. The role also included troubleshooting hardware and software issues, ensuring smooth workflows, and minimizing downtime for employees by addressing technical challenges across the organization.